2022 -
2023 Customer Service Supervisor @ Farmers Insurance
2012 -
2014 Team Leader @
2008 -
2012 Quality Assurance Manager @
2003 -
2008 Contact Center Operations Manager @
Paul MacAluso Education
Aquinas College 1997
Paul MacAluso Skills
Microsoft Word
Project Management
Process Improvement
Customer Service
Sales
Team Management
Team Leadership
BPO
Contact Centers
Customer Experience
MIS
Call Center
Paul MacAluso Summary
Paul MacAluso, based in Caledonia, MI, US, is currently a Client Services Manager at Gallagher. Paul MacAluso brings experience from previous roles at Mutual of Omaha, Farmers Insurance, Booking.com and U.S. Department of State. Paul MacAluso holds a Aquinas College. With a robust skill set that includes Microsoft Word, Project Management, Process Improvement, Customer Service, Sales and more. Paul MacAluso has 2 emails and 2 mobile phone numbers on RocketReach.
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