Inbound Sales Specialist @ (March 2024 - December 2024)
Customer Service Supervisor @ Farmers Insurance (March 2022 - August 2023)
Team Leader @ (August 2012 - November 2014)
Quality Assurance Manager @ (December 2008 - September 2012)
Contact Center Operations Manager @ (August 2003 - December 2008)
Paul MacAluso Education
Bachelor of Arts (BA) (Political Science and Government)
Aquinas College
Paul MacAluso Skills
Microsoft Word
Project Management
Process Improvement
Customer Service
Sales
Team Management
Team Leadership
BPO
Contact Centers
Customer Experience
MIS
Call Center
Paul MacAluso Summary
Paul MacAluso, based in Caledonia, MI, US, is currently a Client Services Manager at Gallagher. Paul MacAluso brings experience from previous roles at Mutual of Omaha, Farmers Insurance, Booking.com and U.S. Department of State. Paul MacAluso holds a Bachelor of Arts (BA) in Political Science and Government. With a robust skill set that includes Microsoft Word, Project Management, Process Improvement, Customer Service, Sales and more. Paul MacAluso has 2 emails and 1 mobile phone numbers on RocketReach.
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