Paul Lafferty Location

London, GB

Paul Lafferty Work

  • 2019 - now  Head Of Customer Service @ Direct Ferries
  • 2011 - 2019 VP Head of Global Services Europe @ Monster
  • 2006 - 2011 VP Global Services Western Europe Monster.com @ Monster
  • 2000 - 2006 Senior Operations Manager @ Percepta

Paul Lafferty Skills

  • Leadership
  • Customer Experience
  • Customer Relationship Management Crm
  • BPO
  • Call Center
  • Account Management
  • Customer Retention
  • Customer Satisfaction
  • Change Readiness
  • Team Management

Paul Lafferty Summary

Paul Lafferty, based in London, GB, is currently a Head Of Customer Service at Direct Ferries. Paul Lafferty brings experience from previous roles at Monster and Percepta. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, BPO, Call Center and more. Paul Lafferty has 1 mobile phone numbers on RocketReach.
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