Paul Lafferty's Location
London, GB
Paul Lafferty's Work
- Head Of Customer Service @ Direct Ferries
- VP Head of Global Services Europe @ Monster
- VP Global Services Western Europe Monster.com @ Monster
- Senior Operations Manager @ Percepta
Paul Lafferty's Skills
- Leadership
- Customer Experience
- Customer Relationship Management Crm
- BPO
- Call Center
- Account Management
- Customer Retention
- Customer Satisfaction
- Change Readiness
- Team Management
Paul Lafferty's Summary
Paul Lafferty, based in London, GB, is currently a Head Of Customer Service at Direct Ferries, bringing experience from previous roles at Monster and Percepta. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, BPO, Call Center and more, Paul Lafferty contributes valuable insights to the industry. Paul Lafferty has 1 mobile phone number on RocketReach.
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