Director of Strategic Accounts @ (January 2009 - August 2017)
Strategic Account Manager @ (January 2008 - January 2009)
Senior Project Manager, Manager of Partner Implementation Enablement @ (March 2006 - December 2008)
Project Manager @ (March 2005 - March 2006)
Project Manager @ adapt (January 2000 - January 2004)
Paul Jones Education
University of Phoenix
Bachelors (Business Management)
Paul Jones Skills
Attention to Detail
Customer Experience
Account Management
Business Case Preparation
Call Center Software
Cloud Based Call Center CaaS
Multimedia ACD Routing
Communications based Business Process Automation
Unified Communications
Call Center
Unified Messaging
Speech Recognition
Customer Relations
Recording
ACD
Cloud Computing
Process Automation
Routing
IVR
VoIP
Contact Centre
SaaS
Telephony
Managed Services
Telecommunications
CTI
PBX
Consultative Selling
Solution Selling
Vendor Management
Hosted Services
SIP
Call Recording
Call Centers
Contact Centers
customer success
Selling
Customer Relationship Management (CRM)
Professional Services
Software as a Service (SaaS)
Voice over IP (VoIP)
Strategic Partnerships
Strategy
Session Initiation Protocol (SIP)
Strategic Account
Ownership
Microsoft Excel
Marketing
Microsoft Office
Management
Voice Over Ip
Customer Relationship Management
Session Initiation Protocol
Software as a Service
Paul Jones Summary
Paul Jones, based in Arlington Heights, IL, US, is currently a Business Analyst at HMC3. Paul Jones brings experience from previous roles at Textel, Altitude Software, Nuance Communications and Adapt Telephony Services, LLC. Paul Jones holds a Bachelors in Business Management @ University of Phoenix. With a robust skill set that includes Attention to Detail, Customer Experience, Account Management, Business Case Preparation, Call Center Software and more. Paul Jones has 1 emails and 2 mobile phone numbers on RocketReach.
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