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Paul Jackson Location
Sydney, NSW, AU
Paul Jackson Work
2024 -now Head of Customer Care @
2022 -2024 Head of Customer Service @
2017 -2022 National Sales Manager Inside Sales @
2013 -2016 Contact Centre Manager @
2009 -2013 Contact Centre Manager @
2007 -2009 National Customer Service Manager @
2004 -2007 Customer Contact Manager @
Paul Jackson Education
Macquarie Business School
Advanced Diploma (Contact Centre Management)
2002-2003
William & Mary – Raymond A. Mason School of Business
Retailing Executive Program
2018
Paul Jackson Skills
Training Delivery
Direct Marketing
Customer Experience
Leadership
Strategy
Call Centers
Call Center
Quality Assurance
Customer Service
Performance Management
Customer Satisfaction
Sales
Training
Operations Management
Change Management
Management
CRM
Team Leadership
Customer Retention
Outsourcing
Sales Management
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Microsoft Word
Microsoft Excel
Customer Relationship Management
Paul Jackson Summary
Paul Jackson, based in Sydney, NSW, AU, is currently a Head of Customer Care at R Weatherdon & Co Pty Ltd. Paul Jackson brings experience from previous roles at Greencross Pet Wellness Company, Officeworks, TVSN and Innovations. Paul Jackson holds a 2002 - 2003 Advanced Diploma in Contact Centre Management @ Macquarie Business School. With a robust skill set that includes Training Delivery, Direct Marketing, Customer Experience, Leadership, Strategy and more. Paul Jackson has 1 emails and 1 mobile phone numbers on RocketReach.
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