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Patrick Lim Location
Philippines
Patrick Lim Work
Customer Success Director @ (October 2019 - Present)
Business Partner @ (October 2019 - February 2020)
Chief Operations Officer and Client Services Director @ (February 2019 - October 2019)
Senior Director of Client Services @ (July 2017 - September 2018)
Director of Client Services @ (October 2015 - July 2017)
Director of Operations @ (April 2013 - October 2015)
Director of Operations @ (January 2013 - April 2013)
Account Manager @ (March 2010 - January 2013)
Call Center Manager @ (October 2007 - March 2010)
Assistant Call Center Manager @ (January 2007 - October 2007)
Customer Satisfaction Manager @ (November 2006 - January 2007)
Call Center Operations Supervisor @ (November 2005 - November 2006)
Customer Service Representative @ (January 2005 - November 2005)
Patrick Lim Education
Teleperformance University
Leadership Training Program
2017-2018
Christ the King Mission Seminary
A.B. Philosophy
2001-2004
Holy Rosary Academy - San Agustin, Romblon
Secondary
1997-2001
San Agustin Central Elementary School
Elementary
1991-1997
Patrick Lim Skills
Client Relations
Team Management
Contact Center Management
Leadership
Call Center Development
Account Management
Contact Center Operations
Service Delivery
Communication
Call Centers
Performance Management
Customer Satisfaction
BPO
Customer Experience
Operations Management
Telecommunications
Workforce Management
Quality Assurance
Call Center
Contact Centers
Financial Services
Program Management
Business Process Outsourcing (BPO)
Microsoft Excel
Training
Management
Coaching
Customer Service
Team Leadership
Team Building
Client Services
Situational Leadership
Microsoft PowerPoint
PowerPoint
Public Speaking
Operations
Business Process Outsourcing Bpo
Business Process Outsourcing
Patrick Lim Summary
Patrick Lim, based in Philippines, is currently a Customer Success Director at 411 Locals. Patrick Lim brings experience from previous roles at Collave and Teleperformance. Patrick Lim holds a 2017 - 2018 Leadership Training Program @ Teleperformance University. With a robust skill set that includes Client Relations, Team Management, Contact Center Management, Leadership, Call Center Development and more. Patrick Lim has 3 emails and 5 mobile phone numbers on RocketReach.
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