Chris Phillips Email & Phone Number
Chief Administrative Officer @ 411 Locals
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Chris Phillips Location
- Houston, TX, US
Chris Phillips Work
- Chief Administrative Officer @ (October 2020 - Present)
- Chief Operating Officer @ (May 2019 - February 2020)
- Senior Vice President, Customer Success @ (July 2018 - May 2019)
- COO @ (January 2016 - June 2018)
- Vice President - Customer Operations @ (March 2012 - October 2015)
- Sr. Director - Customer Operations @ (March 2011 - March 2012)
- Director - Call Center Operations @ (November 2007 - April 2011)
- Service Business Manager @ (August 2004 - November 2007)
- Manager - Strategy and Planning @ (February 2002 - August 2004)
- Program Manager @ (April 1999 - August 2001)
- Manager @ (January 1996 - January 1999)
Chris Phillips Education
- The University of Dallas
Master of Management
2000-2004 - The University of Dallas
MBA
1997-1999 - Texas A&M University
BS
1992-1994 - The University of Texas at San Antonio 1990-1992
Chris Phillips Skills
- Strategic Planning
- Change Management
- Project Management
- Six Sigma
- Risk Management
- Continuous Improvement
- DMAIC
- Strategy
- Finance
- Cross-functional Team Leadership
- Customer Service
- Outsourcing
- Management
- Team Building
- Energy
- Business Development
- Process Engineering
- Business Process Improvement
- Sales Operations
- Project Planning
- AI Strategy
- Analysis
- Artificial Intelligence (AI)
- Board Relations
- Budgets
- Business Operations
- Business Process
- Business Strategy
- Business Transformation
- Call Centers
- Contract Management
- Contract Negotiation
- Corporate Strategy
- Customer Experience
- Customer Experience Management
- Customer Operations
- Customer Satisfaction
- Customer Success
- Digital Transformation
- Enterprise Operations
- Enterprise Software
- Executive Management
- Financial Management
- Forecasting
- Integration
- Leadership Development
- Management Consulting
- Marketing
- Mergers & Acquisitions (M&A)
- Operating Model
- Operational Excellence
- Operations Management
- Organizational Development
- P&L Management
- PMO
- Performance Management
- Process Improvement
- Program Management
- Sales
- Shared Services
- Software as a Service (SaaS)
- Team Leadership
- Telecommunications
- Vendor Management
- Leadership
- SAP
- Business Analysis
- Quality Assurance
- Cross Functional Team Leadership
- Training
- CRM
Chris Phillips Summary
- Chris Phillips, based in Houston, TX, US, is currently a Chief Administrative Officer at 411 Locals. Chris Phillips brings experience from previous roles at 360 Managed Services, LLC, Innowatts, XOOM Energy and NRG Energy. Chris Phillips holds a 2000 - 2004 Master of Management @ The University of Dallas. With a robust skill set that includes Strategic Planning, Change Management, Project Management, Six Sigma, Risk Management and more. Chris Phillips has 3 emails and 5 mobile phone numbers on RocketReach.
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