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Patrick Drew Location
Greenwood, MO, US
Patrick Drew Work
2025 -now Section Manager – Global Service Desk @
2023 -2025 Manager, Corporate End User Support and AV @
2021 -2023 Engagement Manager @
2020 -2021 End User Support Leader @
2017 -2020 ServiceNow Practice Lead @
1996 -2017 Sr. Director - Global ITSM @
Patrick Drew Education
DeVry
BS (Telecommunications Mgmt.)
2001-2005
Cameron 1973-1985
Patrick Drew Skills
Call Centers
Networking
Project Management
Technical Support
Management
Vendor Management
Process Improvement
Leadership
Enterprise Software
Troubleshooting
Customer Service
Team Leadership
Outsourcing
Disaster Recovery
Operations Management
Information Technology
Team Building
Customer Satisfaction
Call Center
Avaya
Active Directory
Windows Server
New Business Development
Visio
Desktop Computers
IT Management
CRM
Cross-functional Team Leadership
Avaya Technologies
Contact Centers
Sales
Services
Support
Cross Functional Team Leadership
Photoshop
Customer Relationship Management Crm
Business Process Improvement
Business Development
CSS
Telecommunications
Business Analysis
Server Management
Customer Relationship Management
Patrick Drew Summary
Patrick Drew, based in Greenwood, MO, US, is currently a Section Manager – Global Service Desk at Burns & McDonnell. Patrick Drew brings experience from previous roles at Burns & McDonnell, Computer Aid, Inc., Radius Global Solutions LLC and ConvergeOne. Patrick Drew holds a 2001 - 2005 BS in Telecommunications Mgmt. @ DeVry. With a robust skill set that includes Call Centers, Networking, Project Management, Technical Support, Management and more. Patrick Drew has 1 emails and 1 mobile phone numbers on RocketReach.
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