Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.
ServiceNow Customer Service Management (CSM) application enables organizations to provide service and support to external customers through communication channels such as web, email, chat, telephone, and social media.
ServiceNow Service Catalog is a self-service application that end users can use to order IT services based on request fulfillment approvals and workflows.
Pathways Consulting Group Programming Languages And Frameworks Technology
Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.
Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
PHP: Hypertext Preprocessor is a server-side scripting language designed for Web development, but also used as a general-purpose programming language. PHP code may be embedded into HTML code, or it can be used in combination with various web template systems, web content management systems, and web frameworks.
ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems
GoToMeeting is a web conferencing tool that allows users to host an online meeting with high definition video conferencing from their Mac, PC, iPad, iPhone or Android device with up to 100 participants.
Zoom is a scalable cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing, group messaging and more.
ServiceNow Discovery discovers the entire IT infrastructure, creating an accurate and up-to-date record in ServiceNow CMDB. It discovers both physical and logical components, including virtual machines, servers, storage, databases, applications, and more.
ServiceNow Incident Management is a software to restore normal service operation as quickly as possible, while minimizing impact to business operations and ensuring quality is maintained.
Pathways Consulting Group IT Management Technology
ServiceNow Asset Management automates IT asset lifecycle. It tracks the financial, contractual and inventory details of hardware and devices – as well as non-IT assets – throughout their lifecycle.
ServiceNow Change Management application provides a systematic approach to control the life cycle of all changes, facilitating beneficial changes to be made with minimum disruption to IT services.
ServiceNow ITSM provides a cloud-based, silo-busting service management solution. ServiceNow ITSM consolidates IT tools into single data model to transform the service experience, automate workflows, gain real-time visibility, and improve IT productivity.
Pathways Consulting Group Devops And Development Technology
ServiceNow Service Portal allows users to build a mobile-friendly self-service experience for customers. It is an alternative to the Content Management System (CMS) based on modern technologies.
YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.
Pathways Consulting Group Communications Technology
Skype is a multi-channel communications software that provides video chat, voice calls, instant messaging & more to business of all sizes, across the world.