Parasu K Email & Phone Number
Head of Technology Services @ Manulife Singapore
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Parasu K Location
- Singapore
Parasu K Work
- Head of Technology Services @ (February 2023 - Present)
- Head of IT Infrastructure @ (January 2018 - February 2023)
- Head of End User Experience @ (October 2016 - Present)
- Director - Service Delivery @ Manulife (Singapore) Pte. Ltd. (November 2016 - October 2022)
- Service Delivery Manager @ (November 2014 - November 2016)
- Regional Client Services Manager - Global Accounts APAC @ (October 2011 - May 2015)
- Global Support Services Lead - ASEAN @ (February 2011 - September 2011)
- Services Engagement Manager @ (November 2008 - January 2011)
- National Services Manager @ (June 2006 - October 2008)
- Product Management @ (January 2004 - January 2006)
- Sr Executive @ (January 2002 - January 2003)
- IT Specialist @ Antrarix (January 2001 - January 2002)
- IT Specialist @ (January 2000 - January 2001)
Parasu K Education
- Bharathidasan University
Masters in Business Administration (Systems)
2004-2007 - D G Vaishnav College
Bachelors in Arts (Economics)
1996-1999 - Velammal Matriculation Higher Secondary School 1994-1996
- S.B.O.A 1982-1990
Parasu K Skills
- Avaya
- Avaya Technologies
- Business Communications
- CTI
- Call Centers
- Change Management
- Cloud Migration
- Communication
- Contact Centers
- Cross-functional Team Leadership
- Customer Advocacy
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service Management
- Digital Innovation
- Digital Transformation
- Disaster Recovery
- Global Delivery
- IT
- IT Asset Management
- IT Audit
- IT Infrastructure Management
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- IVR
- Incident Management
- Infrastructure
- Infrastructure Management
- Infrastructure Technologies
- Integration
- Interpersonal Skills
- Leadership
- Leadership Development
- Managed Services
- Management
- Negotiation
- Outsourcing
- People Management
- Pre-sales
- Presentations
- Problem Solving
- Process Improvement
- Professional Services
- Programme Delivery
- Project Delivery
- Project Management
- Project Portfolio Management
- Relationship Building
- Senior Stakeholder Management
- Service Delivery
- Service Desk
- Service Management
- Service-Level Agreements (SLA)
- Soft Skills
- Stakeholder Management
- Strategic Thinking
- Strategy
- Team Leadership
- Teamwork
- Telecommunications
- Telephony
- Thought Leadership
- Unified Communications
- Vendor Management
- VoIP
- Voice over IP (VoIP)
Parasu K Summary
- Parasu K, based in Singapore, is currently a Head of Technology Services at Manulife Singapore. Parasu K brings experience from previous roles at Manulife Singapore, Manulife, Manulife (Singapore) Pte. Ltd. and Hewlett-Packard Singapore. Parasu K holds a 2004 - 2007 Masters in Business Administration in Systems @ Bharathidasan University. With a robust skill set that includes Avaya, Avaya Technologies, Business Communications, CTI, Call Centers and more. Parasu K has 1 mobile phone numbers on RocketReach.
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Parasu K
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