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Padraig Ryan Location
Ireland
Padraig Ryan Work
Strategic Support Representative @ (June 2026 - Present)
Manager @ (November 2025 - Present)
Product Support Representative @ (October 2023 - Present)
Workforce Planning, Real Time Specialist @ (November 2020 - August 2023)
Planning Specialist @ (November 2020 - August 2023)
Customer Service Specialist @ (June 2019 - November 2020)
Customer Support Specialist @ (June 2019 - November 2020)
Language Data Analyst @ (April 2019 - June 2019)
Trust and Safety Specialist @ Voxpro (November 2018 - June 2019)
Customer Specialist @ Voxpro (January 2017 - January 2019)
Customer Service Specialist - Night Shift - Mobile Gaming @ Voxpro (August 2017 - October 2018)
Padraig Ryan Education
University College Cork
Bachelor of Arts - BA (English, History)
2012-2016
Padraig Ryan Skills
Analytical Skills
Attitude Change
Business Analysis
Capacity Planning
Certified Software Quality Analyst
Chat
Coaching
Communication
Computer Information Systems
Contact Centers
Continuous Improvement
Customer Interaction
Customer Relationship Management (CRM)
Customer Service
Customer Success
Customer Support
Data-Driven Insights
Database Monitoring
Documentation
English
Escalations Management
Establishing Strategic Partnerships
Experienced Sales Professional
Flexible Approach
Forecasting
Google Workspace
Grammar
Integration Testing
Interpersonal Skills
Issue Management
Jira
KPI Dashboards
Key Performance Indicators
LiveChat ChatBot
Mentoring
New Business Development
Online Support
Operational Efficiency
Phone Etiquette
Problem Solving
Product Support
Quality Assurance
Research Skills
Salesforce B2C Commerce
Salesforce Reporting
Salesforce.com
Service-Level Agreements (SLA)
Shopify
Single Sign-On (SSO)
Social Media
Software as a Service (SaaS)
Staff Utilization
Staffing Analysis
Stakeholder Engagement
Stakeholder Relations
Strategic Communications
Team Culture
Team Leadership
Team Management
Team Performance
Teamwork
Technical Support
Training
Troubleshooting
Workforce Planning
Written Communication
Zendesk
Zendesk Sell
Padraig Ryan Summary
Padraig Ryan, based in Ireland, is currently a Strategic Support Representative at Pluralsight. Padraig Ryan brings experience from previous roles at Pluralsight and Shopify. Padraig Ryan holds a 2012 - 2016 Bachelor of Arts - BA in English, History @ University College Cork. With a robust skill set that includes Analytical Skills, Attitude Change, Business Analysis, Capacity Planning, Certified Software Quality Analyst and more. Padraig Ryan has 1 emails on RocketReach.
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