1997 -
1999 Help Desk Analayst and Software Trainer @
Ozzie Phillip Education
The University of Akron
Masters (Management of Information Systems)
1996
-
1997
The University of Akron
MBA (Management)
1993
-
1995
Universidad Interamericana de Puerto Rico
Bachelor's degree (Aviation/Airway Management and Operations)
1987
-
1992
Ozzie Phillip Skills
BMC Remedy
IT Service Management
Requirements Analysis
CMDB
Crystal Reports
Business Analysis
Incident Management
Integration
ITIL
Troubleshooting
Program Management
Service Desk
Service Management
SDLC
IT Strategy
Project Management
Servers
IT Management
Configuration Management
Change Management
Unix
Oracle
Databases
Visio
Software Documentation
ITIL Certified
Enterprise Architecture
Help Desk Support
Software Project Management
Solution Architecture
Requirements Gathering
Perl
Information Technology
Technology
Regulatory
C++
Services
Ozzie Phillip Summary
Ozzie Phillip, based in Laurel, MD, US, is currently a Senior Helix ITSM Consultant at eCommQuest. Ozzie Phillip brings experience from previous roles at U.S. Census Bureau, Transportation Security Administration (TSA) and Axcent IT Services. Ozzie Phillip holds a 1996 - 1997 Masters in Management of Information Systems @ The University of Akron. With a robust skill set that includes BMC Remedy, IT Service Management, Requirements Analysis, CMDB, Crystal Reports and more. Ozzie Phillip has 1 emails on RocketReach.
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