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Owen Hadall Location
Cardiff, GB
Owen Hadall Work
Director of IT @ (June 2025 - Present)
Chair, Information Security Operations Group @ (April 2022 - Present)
Assistant Director IT Service and Operations @ (June 2013 - May 2025)
Interim Chief Information Officer @ (January 2024 - October 2024)
Programme Director - IT Transformation @ (October 2015 - May 2017)
Head of Customer Support Operations @ (May 2009 - June 2013)
Customer First Manager @ (May 2007 - April 2009)
Client Services Manager @ (January 2001 - April 2007)
Development Engineer @ SER Systems (September 1999 - December 2000)
Project Engineer @ SER Systems (October 1998 - August 1999)
Owen Hadall Education
Swansea University / Prifysgol Abertawe
Bachelor of Science (BSc) (Geography & Topographic Science)
1995-1998
Owen Hadall Skills
Bid Response
Business Continuity
Business Process
Business Transformation
CRM
Change Management
Coaching & Mentoring
Continuous Improvement
Culture Change
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Customer Support
Cybersecurity
Director level
Financial Planning
Governance
IT Management
IT Outsourcing
IT Service Management
IT Strategy
ITIL
ITIL v3 Foundations Certified
Incident Management
Information Security Management
Leadership
Major Incident Management
Management
Microsoft SQL Server
Negotiation
Oracle
Organizational Design
Outsourcing
PRINCE2
Policy Development
Problem Management
Program Management
Project Delivery
Relationship Management
Resource Management
Risk Management
Senior Stakeholder Management
Service Delivery
Service Delivery Management
Service Design
Service Improvement
Service Management
Software Deployment
Software Design
Software Development
Software Installation
Software Project Management
Stakeholder Engagement
Stakeholder Management
Strategic Business Change
Strategic Communications
Strategic Planning
Team Leadership
Team Management
Technical Support
Technology Management
Transition Management
Virtual Teams
Customer Relationship Management Crm
Assistant Director
Operations
Police
Services
Customer Relationship Management
Owen Hadall Summary
Owen Hadall, based in Cardiff, GB, is currently a Director of IT at Cardiff University / Prifysgol Caerdydd. Owen Hadall brings experience from previous roles at Cardiff University / Prifysgol Caerdydd. Owen Hadall holds a 1995 - 1998 Bachelor of Science (BSc) in Geography & Topographic Science @ Swansea University / Prifysgol Abertawe. With a robust skill set that includes Bid Response, Business Continuity, Business Process, Business Transformation, CRM and more. Owen Hadall has 2 emails on RocketReach.
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