Ovation is a customer experience and engagement platform for brick and mortar businesses. Brick and Mortar (B&M) businesses have no good way to engage with their customers. While online businesses know their happy customers and can live chat with their unhappy ones, there are 5M B&Ms stuck with using painful receipt surveys, antiquated loyalty apps, and good old fashion complaining. As a result, B&Ms are getting blasted online with negative reviews (each negative review costs a business $300-$500!) and losing billions in repeat business. Ovation changes all that. Consumers interact with our simple tools in the moment that incentivizes them to rate their experience and give their contact info. Then we enable business owners to turn unhappy customers into fans with instant SMS chat (funneling unhappy customers away form online reviews), fans into loyal customers with automated deals (while prompting them to leave positive online reviews). Ovation customers get 2-3x less 1-star reviews, 5-10x more 5-star reviews, and 5-10% more revenue.
View Top Employees from Ovation| Website | http://ovationup.com |
| Employees | 34 (34 on RocketReach) |
| Founded | 2017 |
| Phone | (801) 383-2821 |
| Technologies |
JavaScript,
HTML,
PHP
+41 more
(view full list)
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| Industry | Computer Software, Advertising, Online Marketing, Broadcast Media, Sales and Marketing, Online Reviews, Marketing and Advertising, E-Commerce, Customer Feedback, Commerce and Shopping, Customer Satisfaction, Information Technology, Customer Experience, Internet, Text Marketing, Internet Services, Reputation Management, Internet of Things, Customer Loyalty, Mobile, Restaurant, Restaurants, Brick And Mortar, Food and Beverage, Retail, Retail Technology, Hardware, Software |
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34 people are employed at Ovation.
Ovation is based in Provo, Utah.
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