outboundIQ Information

outboundIQ helps contact centers improve the performance of their outreach by using technology, intelligence, data, and strategy to make better decisions about how and when they connect with consumers. Our technology optimizes phone number inventory, uses machine learning and real-time data to determine the best number to use for each individual call, provides visibility into number reputation and performance, helps companies proactively manage carrier registrations and remediation, and creates better experiences when consumers call back. We provide enhanced contact center reporting and insights that will help drive outreach strategies and lift contact rates.