Osman Malik Email

Department Head Quality Assurance Research and Insights @ MCB Bank Limited

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Osman Malik Location

Lahore, PK

Osman Malik Work

2024 - now Department Head Quality Assurance Research and Insights @
2021 - now Business Owner @
2021 - 2023 Consultant Sales Operations and Customer Service @
2019 - 2020 Head of Call Center and Telesales @
2019 - 2019 Unit Head Service Quality - Central and North @
2013 - 2019 Senior Manager - Phone Banking @
2012 - 2013 Assistant Manager Subscriber Management @
2012 - 2012 Manager Business Center @
2005 - 2012 Floor Manager Call Center @
2004 - 2005 Marketing Services Manager @ First Marvel Inc
2000 - 2003 Product Specialist @
1998 - 2000 Direct Banking Officer @

Osman Malik Education

Forman Christian College (A Chartered University)

Osman Malik Skills

Leadership
Customer Experience
Team Building
People Management
Innovative Thinking
Customer Oriented
Sales Operations
Customer Satisfaction
Business Development
Telecommunications
Negotiation
Vendor Management
Team Management
Team Leadership
Customer Experience Improvement
Strategic Planning
Upselling
IVR
GSM
Operations Management
Up Selling
Training
Time Management
Customer Service
Project Planning
Outsourcing Management
Management
Teamwork
Project Management
Insourcing
Analytical Skills
Outsourcing
Analytical Approach
Call Centers
Staff Mentoring
CRM
Analysis
Cost Reduction Strategies
Customer Relationship Management Crm
Contact Centers
Customer Relationship Management

Osman Malik Summary

Osman Malik, based in Lahore, PK, is currently a Department Head Quality Assurance Research and Insights at MCB Bank Limited. Osman Malik brings experience from previous roles at Ozmo Enterprise, INGOT BROKERS, Zameen.com and MCB Bank Limited. Osman Malik holds a Forman Christian College (A Chartered University). With a robust skill set that includes Leadership, Customer Experience, Team Building, People Management, Innovative Thinking and more. Osman Malik has 2 emails on RocketReach.

Osman Malik Emails

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