Osama N. Email & Phone Number
Director of Operations, Patient Experience and Engagement @ Arthritis Knee Pain Centers
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Osama N. Location
- Houston, TX, US
Osama N. Work
- Director of Operations, Patient Experience and Engagement @ (December 2021 - Present)
- Director, Mass Tort Operations @ (November 2019 - December 2021)
- Head of Group Merchant Support Center Operations, Paysafe, North America @ (October 2015 - November 2019)
- Operations Manager @ (October 2014 - September 2015)
- Operations Manager @ (February 2011 - September 2014)
- Operations Supervisor @ (April 2004 - January 2011)
Osama N. Education
- Keller Graduate School of Management of DeVry University
Master of Business Administration - MBA
- DeVry University
Bachelor of Science (B.S.) (Business Information Systems)
Osama N. Skills
- Avaya
- Predictive Dialers
- FEPS
- PeopleSoft
- watson
- Ensemble
- p2k premier
- PMG
- Microsoft Office
- CMS
- CST
- i-connect
- icare
- s-view
- Lotus Notes
- Citrix
- Davox
- web station schedule management
- knowlagent
- softphone
- Advanis Reporting
- FDT
- Operations Management
- Sales Management
- Team Building
- Program Management
- Leadership
- Business Process Improvement
- Customer Satisfaction
- Call Center
- Management
- Project Planning
- CRM
- Call Centers
- Outsourcing
- Workforce Management
- Fizzback Analysis and Reporting
- NICE
- NICE Quality
- Customer Retention
- Training
- BPO
- Vendor Management
- Process Improvement
- Strategic Planning
- Coaching
- Team Management
- Contact Centers
- Time Management
- Team Leadership
Osama N. Summary
- Osama N., based in Houston, TX, US, is currently a Director of Operations, Patient Experience and Engagement at Arthritis Knee Pain Centers. Osama N. brings experience from previous roles at D. Miller & Associates, PLLC, Paysafe Group, Alorica and Xerox Corporation. Osama N. holds a Master of Business Administration - MBA @ Keller Graduate School of Management of DeVry University. With a robust skill set that includes Avaya, Predictive Dialers, FEPS, PeopleSoft, watson and more. Osama N. has 1 mobile phone numbers on RocketReach.
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