ORB360 Information

We are a weather dependent activity and we are a safety first business. We will always do our absolute best to ensure you have a great time but it is essential you check the website for weather and operating information on the day - it's on the home page and can't be missed. Bookings for orb360, board360, bike360 and kite360 made from 1.11.2010 are now valid for 360 days this should allow even the most busiest socialities to find the time for their unforgettable experiences at Orb360. Bookings are subject to our terms below which include height and weight requirements. Please note all bookings are non-refundable. Groups of 8+can speak to our team and refunds will be processed less 15% administration charge. Customers can transfer their bookings with our prior acknowledgement simply by emailing transfers@orb360.co.uk - Please allow up to 24hours for your reply on this - no costs for transferring but we will need to know the new riders details in the email ok. Orb360 validity period: Orb360 operate from March until the end of October. Whilst your voucher is valid for 360 days operations are limited to the times above and vouchers/bookings must be redeemed within this period, failure to redeem your voucher/booking within your validity may result in your booking being expired. (Our definition of redeemed means you have participated in your experience/activity - a booking is not redeemed until the experience has been participated in). Extensions Orb360 operates a customer care code, extensions can only be considered whilst the voucher is within its validity period, requests for voucher extensions can be made to customerrelations@orb360.co.uk. All voucher extensions are subject to a £15 fee per voucher/booking. This allows for an additional 6calendar months of validity to be added to your booking from the original expiry date. Orb360 run entirely at their own discretion. Where dates booked are undersubscribed, we reserve the right to cancel and/or amend all bookings.