OneChat is an Australian owned and operated customer management and business processing organisation. We specialise in delivering professional customer services and doing the heavy lifting for your back of house process. Our goal is to free up your internal resources so you can get back to thinking big while we sweat the small stuff. Our services include: - Overflow/Emergency Centre - 24 x 7 Customer Support - Inbound, outbound, F2F, B2B sales - Consultancy - Complaints management - Technical support - Orders and dispatch - Direct response sales - Lifecycle programmes - Collections - Fully Operational Disaster Recovery Site Our core focus is providing outstanding results to clients whether that be increasing market share, driving efficiency or providing a competitive edge to your business. Our team of dedicated experts will engineer and tailor solutions that will trigger your journey to success. Web: www.OneChat.Melbourne Email: solutions@onechat.melbourne Phone: 1800 01 CHAT (2428)
| Website | http://www.onechat.melbourne |
| Employees | 10 (2 on RocketReach) |
| Founded | 2016 |
| Technologies | |
| Industry | Outsourcing and Offshoring Consulting |
| Keywords | Customer Success, Customer Service, Process Automation, Customer Management, Business Process Outsourcing, Operations Support, Back Office Support, Customer Support, Outsourcing Solutions, Client Services, Outsourced Customer Service, Business Process Improvement, Customer Relationship Management, Help Desk Services, Call Center Services, Customer Care, Contact Center, Technical Support, Administrative Services, Virtual Assistant |
| Competitors | HubSpot, Zendesk Sell, Freshworks, Intercom, Drift, tawk.to, Olark, Crisp, customer platform for small & medium companies, SnapEngage, Chatra +39 more (view full list) |
Looking for a particular OneChat employee's phone or email?
Brad Jennings is the CIO of OneChat.
2 people are employed at OneChat.