Omneo Information

Omneo is a CX suite providing the tools to leverage, support and supplement your existing customer and transactional platforms. It creates an ecosystem that provides customers with an exceptional omni-channel experience that perfectly melds customers' online and offline shopping experiences. Omneo provides a unified customer view and the ability to action every opportunity in order to create customer engagement and relevant brand experiences. DISCOVER Omneo connects and aggregates customer data to uncover actionable insights. It enables brands to understand each customer's unique journey - from lifecycle and interests to behaviours and intent - to create better experiences. PERSONALISE Omneo allows brands to create hyper personalised, omnichannel experiences that convert by leveraging Omneo's customer data platform to provide customers with unique and memorable experiences. INFLUENCE Omneo provides brands with the opportunity to lead and influence customers, responding to each customer's individual interaction with your brand by delivering the right initiative, via their preferred channel at the right time.