Omar Youssef Email
Senior Customer Service Manager @ Concentrix
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Omar Youssef Location
- Giza, Giza Governorate, EG
Omar Youssef Work
- Senior Customer Service Manager @ (June 2023 - Present)
- Customer Service Operations Manager @ (November 2020 - June 2023)
- Senior Team Leader @ (May 2019 - November 2020)
- Customer Service Team Lead @ (November 2017 - May 2019)
- Quality Assurance Analyst @ (August 2016 - November 2017)
- Customer Service Agent @ (August 2015 - August 2016)
Omar Youssef Education
- Don Bosco Technical Institute
Diploma of Education (Italian Studies)
2009-2013
Omar Youssef Skills
- Analytical Skills
- Business Planning
- Capacity Planning
- Customer Relationship Management (CRM)
- Customer Service Management
- Financial Management
- Operations Management
- Quality Assurance Analysis
- Six Sigma Black Belt
- Support Management
Omar Youssef Summary
- Omar Youssef, based in Giza, Giza Governorate, EG, is currently a Senior Customer Service Manager at Concentrix. Omar Youssef brings experience from previous roles at Concentrix. Omar Youssef holds a 2009 - 2013 Diploma of Education in Italian Studies @ Don Bosco Technical Institute. With a robust skill set that includes Analytical Skills, Business Planning, Capacity Planning, Customer Relationship Management (CRM), Customer Service Management and more. Omar Youssef has 1 emails on RocketReach.
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