Help Scout is the company team with a scalable help desk, while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their ticket number because to them it works just like email.
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface.
Zendesk Connect is a product to help businesses manage proactive customer communication across channels to deliver better customer experiences at scale.
Zendesk Guide is a self-service, knowledge-base customer support software designed for enterprise organizations. It enables users to create a single version of knowledge base content, resolve high-frequency and low-touch tickets, and develop customizable help centers, online community, and customer service portals.
Icertis Contract Management (ICM) platform offers more than standard contract lifecycle management software, with an enterprise-wide approach that transforms contracts into valuable corporate assets.
Workday is a leading provider of enterprise cloud applications for finance, HR, and planning. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the worlds largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.
ADP Workforce Now is a web-based human resources application designed especially for midsize businesses. This app gathers and automates company's HR processes into a single dashboard.
ADP Recruiting is an all-in-one recruiting management platform that helps in developing effective talent pipeline, speeding up the hiring process, and successfully onboarding new employees.
Greenhouse is a recruiting optimization platform to help companies build and scale their recruiting processes. It automates and measures all sourcing activity (social media, referrals, job boards, in-person events, meetups, campus recruiting, etc.) and improves teams' interviewing skills with all-in-one “interview kits” that bring together all the information one needs into one simple web page.
Jobvite Inc. is a software and recruiting corporation, based in San Mateo, California. The firm, which operates globally, is involved with the provision of a Software as a Service social recruiting platform, enabling companies to advertise jobs and manage the recruitment process. Its web-based service enables its clientele to create job invitations, known as "jobvites".
AdRoll is a widely-used ad retargeting platform that is used by a number of brands to retarget users with ads across social media, mobile, and the web. AdRoll offers solutions for both enterprises and agencies of all sizes. The retargeting app helps user to reach site visitors at the most optimal time with the most appropriate ad on any screen.
Asana is a task & project management solution for teams. Asana users can share, plan, organize & track the progress of the tasks that each member is working on.
Demandbase is a B2B marketing automation, advertising, website personalization and analytics solution with a specific focus on account-based marketing.
Ansible is open source software that automates software provisioning, configuration management, and application deployment. Ansible connects via SSH, remote PowerShell or via other remote APIs.
Bugsnag is command center for software stability - empowering software teams to make data-driven decisions on when to focus on building new features, or when to fix bugs.
Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.
Jenkins is an open source automation server written in Java. Jenkins helps to automate the non-human part of the software development process, with continuous integration and facilitating technical aspects of continuous delivery. It is a server-based system that runs in servlet containers such as Apache Tomcat.
New Relic provides real-time performance insights into software, infrastructure and customer experience so software-driven businesses can innovate faster. New Relic cuts through the complexity and risk associated with digital transformation.
Pingdoms website monitoring userll be the first to know when users website is down, and userll stay on top of users websites performance. Monitoring user websites and servers is a smart decision.
Omada Health Business Intelligence And Analytics Technology
AWS Glue is a fully managed ETL (extract, transform, and load) service to discover, prepare, and combine data for analytics, machine learning, and application development.
Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upsell & more.
The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.
Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
AWS Elastic Beanstalk is an orchestration service offered by Amazon Web Services for deploying applications which orchestrates various AWS services, including EC2, S3, Simple Notification Service, CloudWatch, autoscaling, and Elastic Load Balancers.
Sumo Logic is a log management and data analytics software that creates manageable information based on data feeds. Sumo Logic assesses server, application and website performances by creating graphs and charts based on their activities. This information displayed then enables customers to create alerts once data reaches certain levels which in turn notification.
Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.
Azure Active Directory is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups and help secure access to applications including Microsoft online services like Office 365 and a world of non-Microsoft SaaS applications.
Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, IT can manage access across any application, person or device.
PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.
Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.
Microsoft Outlook is an personal information manager from microsoft which helps users communicate, manage schedules & find what they need quickly & easily.
ON24 webcasting and virtual communications solutions provide corporations with the power to engage global audiences with interactive, live content for marketing, training and corporate communications. Their industry-leading platform helps organizations to communicate with employees and clients.
Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing, group messaging and more.
Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added.
Dropbox is an off-site server for file syncing, storage and sharing which allows users to save & share files of any format & access them anywhere, on any device.
New Microsoft PowerPoint is cleaner and primed for use on tablets and phones, so client can swipe and tap their way through presentations. Presenter View automatically adapts to their projection set-up, and client can even use it on a single monitor.
Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more.
Marketo provides a complete marketing software platform to businesses of all sizes with tools for marketing automation, campaign management, & lead nurturing.
Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.
JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.
Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.
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