Customer Success Manager @ (May 2023 - December 2024)
Enterprise Customer Success Manager @ (October 2020 - April 2023)
Mid-Market Customer Success Manager @ (April 2019 - October 2020)
Support Specialist @ (April 2017 - April 2019)
Customer Service Representative @ (October 2014 - April 2017)
Swim Instructor @ SwimWright LLC. (May 2014 - April 2017)
Olivia Scott Education
Auburn University
Bachelor of Arts (B.A.) (Psychology)
2010-2014
Olivia Scott Skills
Medical Coding
Technical Support
Zendesk Support
Communication
Contact Centers
Cisco Call Manager
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Business Relationship Management
Analytical Skills
Organization
Team Leadership
Intrapersonal Skills
Competitive
Multi-task & Handle High-volume Workloads
Time Management
Easily Adaptable
Sales
Healthcare
Quality Patient Care
Health Insurance
Microsoft Office
Public Speaking
Intercollegiate Athletics
Teamwork
Swimming
Management
Microsoft Excel
Research
Leadership
Olivia Scott Summary
Olivia Scott, based in Chicago, IL, US, is currently a Senior Customer Success Manager, Life Sciences at Qualtrics. Olivia Scott brings experience from previous roles at unitQ and UserTesting. Olivia Scott holds a 2010 - 2014 Bachelor of Arts (B.A.) in Psychology @ Auburn University. With a robust skill set that includes Medical Coding, Technical Support, Zendesk Support, Communication, Contact Centers and more. Olivia Scott has 2 emails and 3 mobile phone numbers on RocketReach.
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