Olivia McCarthy Email & Phone Number
Technical Support Manager - Microsoft and Rooms @ DocuSign
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Olivia McCarthy Location
- United States
Olivia McCarthy Work
- Technical Support Manager - Microsoft and Rooms @ (February 2023 - Present)
- Lead Technical Expertise Manager @ (May 2021 - February 2023)
- North America Pride Employee Resource Group Co-Chair @ (October 2019 - October 2022)
- Technical Expertise Manager @ (August 2019 - April 2021)
- Tier III Technical Support @ (September 2017 - July 2019)
- Tier II Technical Support @ (April 2014 - September 2017)
- Voice Cloud Technical Support @ (August 2013 - April 2014)
- Techinical Support Customer Service Rep @ (September 2011 - August 2013)
- Customer Care Agent @ (July 2010 - April 2011)
Olivia McCarthy Education
- Hawaii Community College
Associate's degree (Marketing)
2008-2010 - Kealakehe High School 2006-2008
- Parker School 2004-2006
Olivia McCarthy Skills
- Account Management
- Articulate Storyline
- Call Centers
- Cloud Computing
- Contact Centers
- Content Management
- Customer Experience
- Customer Satisfaction
- Customer Service
- DocuSign
- DocuSign for Salesforce
- Documentation
- Employee Training
- Leadership
- Microsoft Office
- Networking
- Project Management
- Release Management
- SaaS
- Sales
- Salesforce.com
- Salesforce.com Administration
- Skilljar
- Software Documentation
- Software as a Service (SaaS)
- Technical Support
- Telecommunications
- Training
- Training & Development
- Training Delivery
- Troubleshooting
- VoIP
- Voice over IP (VoIP)
- Web Content Writing
- Windows
- Wireless
- Wireless Technologies
Olivia McCarthy Summary
- Olivia McCarthy, based in United States, is currently a Technical Support Manager - Microsoft and Rooms at DocuSign. Olivia McCarthy brings experience from previous roles at DocuSign. Olivia McCarthy holds a 2008 - 2010 Associate's degree in Marketing @ Hawaii Community College. With a robust skill set that includes Account Management, Articulate Storyline, Call Centers, Cloud Computing, Contact Centers and more. Olivia McCarthy has 2 emails and 1 mobile phone numbers on RocketReach.
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