Oelkers Email
Sr. Contact Center Engineer @ Waterfield Tech
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Oelkers Location
- Helmetta, NJ, US
Oelkers Work
- Sr. Contact Center Engineer @ (June 2018 - Present)
- Sr Contact Center Solutions Consultant @ (September 2016 - June 2018)
- Senior Contact Center Consultant @ (September 2014 - September 2016)
- Contact Center Solutions Architect I Senior Contact Center Engineer @ (January 2009 - September 2014)
- Senior Contact Center Consultant @ Nortel Networks (January 2006 - December 2009)
- System Integrator Engineer @ (January 1998 - January 2006)
- Telecommunications Systems Administrator @ (March 1994 - December 1997)
Oelkers Education
- Lehman College
Bachelor of Science - BS (Computing and Management,)
1995 - Pace University
Master Degree in Information System- Candidate
Oelkers Skills
- Voice Over Ip Voip
- Contact Centers
- Telecommunications
- CTI
- IP
- Pre Sales
- Internet Protocol Ip
- Session Initiation Protocol Sip
- Unified Communications
- Telephony
- VoIP
- SIP
- IVR
- Avaya
Oelkers Summary
- Oelkers, based in Helmetta, NJ, US, is currently a Sr. Contact Center Engineer at Waterfield Technologies. Oelkers brings experience from previous roles at Dogfish Consulting, LLC, Servion Global Solutions, Avaya and Nortel Networks. Oelkers holds a Bachelor of Science - BS in Computing and Management, @ Lehman College. With a robust skill set that includes Voice Over Ip Voip, Contact Centers, Telecommunications, CTI, IP and more.
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