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Norwill Manuel Location
Pasig, NCR, PH
Norwill Manuel Work
Customer Support @ (February 2024 - Present)
Senior Process Executive @ (March 2023 - December 2023)
Trainee Client Partner @ (November 2022 - April 2023)
Financial and Insurance Processing @ (January 2020 - March 2022)
Healthcare Specialist @ (November 2017 - December 2019)
Norwill Manuel Education
Cagayan State University
Bachelor's degree (Bachelor of Science in Biology)
2013-2017
Norwill Manuel Skills
Appointment Scheduling
Billing Process
Chat
Check Processing
Claims Handling
Clinical Reviewer
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Representatives
Data Entry
Dental Insurance
Dispatching
Electronic Medical Record (EMR)
Eligibility and Benefits
Email
Email Etiquette
Email Strategy
Escalation Resolution
General Insurance
Google Sheets
HIPAA
Health Insurance
Healthcare
Insurance Industry
Life Insurance
Logistic Support
Medication Delivery
Outbound
Patient Chart
Payment Processing
Phone Etiquette
Prescription Drugs
Prior Authorization
Problem Solving
Property Claims
Property and Casualty Insurance
Retail
Scheduling
Service Delivery
Sourcing
Time Management
Troubleshooting
U.S. Health Insurance Portability and Accountability Act (HIPAA)
chat support
provider services
Norwill Manuel Summary
Norwill Manuel, based in Pasig, NCR, PH, is currently a Customer Support at Thoreau Facility Services. Norwill Manuel brings experience from previous roles at Cognizant, Access Healthcare Services, CUNA Mutual Group and Alorica. Norwill Manuel holds a 2013 - 2017 Bachelor's degree in Bachelor of Science in Biology @ Cagayan State University. With a robust skill set that includes Appointment Scheduling, Billing Process, Chat, Check Processing, Claims Handling and more. Norwill Manuel has 1 emails on RocketReach.
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