Noey Rivera's Location
Manila, Manila, Philippines
Noey Rivera's Work
- Senior Manager - Process and Implementations @ Pacific Cross
- Customer Experience Senior Implementation Manager @ Pacific Cross
- Business Process Manager @ Primer Group of Companies
- Quality Service Manager and Operational Excellence Specialist @ QBE Insurance
- Assistant Manager - Quality @ UnitedHealth Group
- Corporate Action Analyst @ MSCI Inc.
- Quality Supervisor @ APAC Customer Services
Noey Rivera's Education
- Ateneo de Manila University2017 - 2017
- University of South Australia
Bachelors (International Business)
1997 - 2003 - De La Salle University
Master of Business Administration
Noey Rivera's Skills
- BPO
- Call Centers
- Call Center Development
- Customer Experience
- Process Improvement
- Vendor Management
- Workforce Management
- Customer Service
- Contact Centers
- Business Process Outsourcing
Noey Rivera's Summary
Noey Rivera, based in Manila, Manila, Philippines, is currently a Senior Manager - Process and Implementations at Pacific Cross International, bringing experience from previous roles at Pacific Cross International, Primer Group of Companies, Qbe Insurance and Unitedhealth Group. Noey Rivera holds a 2017 - 2017 Ateneo de Manila University. With a robust skill set that includes BPO, Call Centers, Call Center Development, Customer Experience, Process Improvement and more, Noey Rivera contributes valuable insights to the industry. Noey Rivera has 2 emails on RocketReach.
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