Niko Todorov Location
- Bulgaria
Niko Todorov Work
- 2021 - now Lead Incident Manager @
- 2020 - 2021 Incident Management Specialist @
- 2017 - 2020 Incident Analyst @
- 2016 - 2017 Customer Service Representative @
Niko Todorov Education
- УНИБИТ
Bachelor's degree (Information Technology)
2022 - 2026 - CFSomorrostro
Associate's degree (Architecture)
2014 - 2016 - Martin de Bertendona, Bilbao
High School Diploma (Humanities/Humanistic Studies)
Niko Todorov Skills
- Splunk
- Critical Incident Response
- Datadog
- Incident Response
- Spanish
- Jira
- Sentry
- PagerDuty
- ServiceNow
- Release Management
- Management
- Scrum
- Agile Methodologies
- Team Leadership
- System Monitoring
- Prometheus.io
- Grafana
- Complex Problem Solving
- Critical Thinking
- Creativity Skills
- People Management
- Coordinating With Others
- Emotional Intelligence
- Judgement and decision-making
- Service orientation
- Negotiation
- Cognitive flexibility
- Microsoft SQL Server
- ITIL
- Incident Management
- Service-Level Agreements (SLA)
- Service Operations
- IT Service Management
- Incident Handling
- Service Quality
Niko Todorov Summary
- Niko Todorov, based in Bulgaria, is currently a Lead Incident Manager at OpenTag. Niko Todorov brings experience from previous roles at PokerStars and William Hill. Niko Todorov holds a 2022 - 2026 Bachelor's degree in Information Technology @ УНИБИТ. With a robust skill set that includes Splunk, Critical Incident Response, Datadog, Incident Response, Spanish and more. Niko Todorov has 2 emails on RocketReach.
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