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Nikkole Shamsuddin Location
Seattle, WA, US
Nikkole Shamsuddin Work
Chief Customer Officer @ (September 2021 - May 2023)
VP of Consulting and Technology @ (September 2017 - September 2019)
VP, B2B Marketing and Product Marketing @ (June 2015 - August 2017)
Director, Global Business Delivery, Advanced Services Engineering @ (August 2012 - April 2014)
Business Operations Manager @ (February 2007 - August 2011)
Project Manager @ (September 2004 - January 2006)
Consulting Manager @ (August 1997 - February 2004)
Chief Customer Officer @ (May 2023 - Present)
Director, Business Management (Chief of Staff) @ (September 2011 - August 2012)
Business and Project Manager @ (February 2006 - February 2007)
Nikkole Shamsuddin Education
University of Washington
Nikkole Shamsuddin Skills
Customer Retention
Customer Satisfaction
Client Relations
Business-to-Business (B2B)
Account Management
Customer Success
Customer Experience
Problem Solving
Build Strong Relationships
Management
Cloud Computing
Enterprise Software
Service Delivery
Business Intelligence
Business Analysis
Program Management
Enterprise Architecture
Start-ups
Strategy
Professional Services
Software Project Management
IT Strategy
Integration
Product Management
Microsoft Technologies
Business Transformation
Strategic Partnerships
Management Consulting
Go-to-market Strategy
Process Improvement
Business Process Re-engineering
Change Management
Team Leadership
PMO
Business Process
Business Process Improvement
IT Service Management
Business Strategy
Cross-functional Team Leadership
Project Portfolio Management
Strategic Planning
Business Development
Project Management
Outsourcing
SaaS
Collaborative Problem Solving
Communication
Innovation Management
Operations Management
Leadership
Vendor Management
IT Management
Partner Management
Consulting
Requirements Analysis
SDLC
Social Media
Insurance
Start Ups
Business Process Re Engineering
Microsoft Word
Microsoft Excel
Cross Functional Team Leadership
Go To Market Strategy
Customer Service
Nikkole Shamsuddin Summary
Nikkole Shamsuddin, based in Seattle, WA, US, is currently a Chief Customer Officer at Vanilla. Nikkole Shamsuddin brings experience from previous roles at LEARNSWELL, TaskUs, Ticketmaster and Microsoft. Nikkole Shamsuddin holds a University of Washington. With a robust skill set that includes Customer Retention, Customer Satisfaction, Client Relations, Business-to-Business (B2B), Account Management and more. Nikkole Shamsuddin has 3 emails and 1 mobile phone numbers on RocketReach.
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