Nikki James Email & Phone Number
Senior Service Delivery Manager @ Concentrix
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Nikki James Location
- Jacksonville, TX, US
Nikki James Work
- 2024 -now Senior Service Delivery Manager @
- 2021 -2024 Site Director @
- 2015 -2021 Operations Manager @
- 2013 -2015 NMLS Team Manager @ Stream Global Services
- 2012 -2013 Redbox Team Manager @ Stream Global Services
- 2009 -2012 AT and T Team Manager @ Stream Global Services
Nikki James Education
- Stephen F. Austin State University 2004-2008
Nikki James Skills
- Call Centers
- Service Delivery
- Technical Support
- Contact Centers
- Customer Satisfaction
- Customer Experience
- Team Management
- Transition Management
- Performance Management
- Troubleshooting
- Customer Service
- Operations Management
- Management
- Microsoft Office
- Project Management
- Strategic Planning
Nikki James Summary
- Nikki James, based in Jacksonville, TX, US, is currently a Senior Service Delivery Manager at Concentrix. Nikki James brings experience from previous roles at Concentrix and Stream Global Services. Nikki James holds a 2004 - 2008 Stephen F. Austin State University. With a robust skill set that includes Call Centers, Service Delivery, Technical Support, Contact Centers, Customer Satisfaction and more. Nikki James has 1 mobile phone numbers on RocketReach.
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