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Nik Smith Location
London, GB
Nik Smith Work
2023 -now Executive Member @
2024 -now Head of Service Delivery @
2024 -2024 Customer Success Leader @
2022 -2024 VP International Customer Success @
2021 -2022 VP, Services @
2019 -2021 Director Global Services @
2018 -2018 Snr Director Area Services(PMO) at CA Technologies @
2016 -2017 PMO Director @
2012 -2016 Warehouse Coordinator @
2015 -2016 Northern Europe PMO Manager @
2011 -2015 Global Programme Manager @
2010 -2011 Senior Project Manager @
1999 -2010 Managing Consultant @
1999 -2006 IT Consultant @
Nik Smith Education
Napier University 1998-1999
Napier University
Bachelor of Arts (Hospitality Management)
1995-1998
Nairn Academy 1983-1989
Nik Smith Skills
CMDB
ITIL
Customer Relations
IT Service Management
Remedy
BMC Remedy
Document Management
Customer Service
Project Management
Resource Management
Document Review
Program Management
Stakeholder Management
Senior Stakeholder Management
Problem Management
Enterprise Software
Incident Management
Management
CRM
Service Management
Pre-sales
SaaS
IT Strategy
Solution Architecture
Professional Services
Strategic Planning
Microsoft Office
Project Planning
Pre Sales
PMO
Business Analysis
Logistics
Crossfunctional Team Leadership
Sales
Customer Relationship Management Crm
Consulting
Software as a Service Saas
Project Governance
Team Leadership
Business Process Improvement
Project Management Office Pmo
Service Delivery
Customer Relationship Management
Software as a Service
Project Management Office
Nik Smith Summary
Nik Smith, based in London, GB, is currently a Head of Service Delivery at FE fundinfo. Nik Smith brings experience from previous roles at Pavilion, Retain & Grow UK, Diligent and Diligent Corporation. Nik Smith holds a 1998 - 1999 Napier University. With a robust skill set that includes CMDB, ITIL, Customer Relations, IT Service Management, Remedy and more. Nik Smith has 1 emails on RocketReach.
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