Nigel Jervis Email
Quality Manager @ H&T Group plc
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Nigel Jervis Location
- Bootle, GB
Nigel Jervis Work
- 2019 -now Quality Manager @
- 2017 -2019 Credit Complaints Manager @
- 2016 -2017 Head of Customer Complaints @
- 2014 -2015 Manager, PPI Operations @
- 2011 -2014 Operations Manager @
- 2009 -2011 Operations Director @ 3d Risk Solutions Ltd
- 2008 -2009 Customer Service Manager @ Legal Complaints Service
- 2007 -2008 Head of Support Services @
- 2007 -2007 Centre Manager @ Atos Origin Medical Services
- 2004 -2007 Head of In-house Operations @ Royal Liver Assurance
- 2003 -2004 Business Operations Manager @ Royal Liver Assurance
- 2000 -2003 Contact Centre Manager @
- 1995 -2000 Contact Centre Manager @ Nat West Bank PLC
- 1982 -1995 Assistant Manager, Debt Recovery Officer, Bank Officer @ NatWest Bank
Nigel Jervis Education
- University of Manchester - Manchester Business School
BSc (Financial Services & Associateship)
2005-2012 - Thomas Rotherham College 1980-1982
Nigel Jervis Skills
- Operations Management
- SLA
- Contact Centre
- Outsourcing
- Business Process
- People Management
- Performance Management
- Call Centers
- Management
- Process Improvement
- Team Management
- Stakeholder Management
- Training
- Contact Centers
- CRM
- Leadership
- Change Management
- Financial Analysis
- Operations
- Microsoft Office
- Project Management
- Laser
- Credit
Nigel Jervis Summary
- Nigel Jervis, based in Bootle, GB, is currently a Quality Manager at H&T Group plc. Nigel Jervis brings experience from previous roles at Home Retail Group PLC, BNP Paribas Personal Finance, Capital One and Capita. Nigel Jervis holds a 2005 - 2012 BSc in Financial Services & Associateship @ University of Manchester - Manchester Business School. With a robust skill set that includes Operations Management, SLA, Contact Centre, Outsourcing, Business Process and more. Nigel Jervis has 2 emails on RocketReach.
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