Nigel Gonzalez Email & Phone Number
COO and Management Advisor @ How To MANAGE a Small Law Firm
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Nigel Gonzalez Location
- Atlanta, GA, US
Nigel Gonzalez Work
- 2023 -now COO and Management Advisor @
- 2022 -2023 Manager - Strategic Business Process @
- 2015 -2021 Global Operational Excellence Manager - Global Consumer and Business Care @
- 2012 -2014 Senior Sales Manager @
- 2011 -2012 Senior Operations Supervisor @
- 2011 -2011 Quality Assurance Manager @
- 2010 -2011 Asset Manager @
- 2010 -2010 General Manager @ Pacific Quest Dominical
- 2009 -2010 Criminal Investigator @
- 2006 -2009 Support Lead (Tier II and QA) @
- 2005 -2006 Operations Manager @ Corcovado Expeditions
Nigel Gonzalez Education
- UNIR | Universidad Internacional de La Rioja
Business Intelligence - Advanced Program (Business Intelligence)
2024 - Universidad Libre de Costa Rica
Bachelor's degree (Criminology)
2007-2009 - Universidad Libre de Costa Rica
Associate's degree (Criminalistics and Criminal Science)
2004-2006 - Liceo Monseñor Ruben Odio 1999-2003
- UNIR | Universidad Internacional de La Rioja
Executive MBA Program (Business Administration, Management and Operations)
- Universidad Internacional de La Rioja
Nigel Gonzalez Skills
- Management
- Team Leadership
- Quality Assurance
- Process Improvement
- Performance Management
- Operations Management
- Outsourcing
- Call Centers
- Project Management
- Reporting & Analysis
- Sales
- Six Sigma
- Contract Management
- Business Intelligence
- Change Management
- Sales Operations
- Logistics
- Customer Satisfaction
- Recruiting
- Sales Management
- Telecommunications
- BPO
- Back Office
- Sales Process
- Lean Management
- Strategy
- Analysis
- Human Resources
- Customer Relationship Management (CRM)
- Business Development
- Vendor Management
- Account Management
- Quality Management
- Strategic Planning
- Program Management
- Microsoft Office
- Microsoft Excel
- Customer Service
- Training
- Leadership
- Staff Development
- Costumer Service
- Coaching
- Team Management
- Program Implementation
- Incentive Programs
- Operational Excellence
- Continuous Improvement
- Customer Experience
- Finance
- Team Building
- Reporting and Analysis
- Tourism Management
- Tableau
- Front to Back Office
- Personnel Supervision
- Leadership Development
- Sales Motivation
- Sustainable Tourism
- Kri
- Feedback
- Motivation
Nigel Gonzalez Summary
- Nigel Gonzalez, based in Atlanta, GA, US, is currently a COO and Management Advisor at How To MANAGE a Small Law Firm. Nigel Gonzalez brings experience from previous roles at UKG, Equifax and StarTek. Nigel Gonzalez holds a Business Intelligence - Advanced Program in Business Intelligence @ UNIR | Universidad Internacional de La Rioja. With a robust skill set that includes Management, Team Leadership, Quality Assurance, Process Improvement, Performance Management and more. Nigel Gonzalez has 1 mobile phone numbers on RocketReach.
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