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Donald Davis Location
Corsicana, TX, US
Donald Davis Work
Law Firm CEO and Advisor @ (November 2020 - Present)
General and Operations Manager @ Philco Tubing Testers (September 2008 - Present)
Owner @ Spectacular Floors of Texas, Inc. (January 2017 - November 2020)
Senior Vice President, Global Operations @ (January 2008 - December 2015)
Vice President, Customer Service @ (January 1999 - January 2008)
Senior Manager @ Arthur Andersen, LLP (January 1997 - January 1999)
Senior Vice President, Operations @ (January 1996 - January 1997)
Director, Wireless Customer Service @ (January 1995 - January 1996)
Donald Davis Education
The University of Dallas
Master of Business Administration (M.B.A.) (Management)
Texas Tech University
BS (Agriculture Economics)
Donald Davis Skills
Leadership
Management
Strategy
Outsourcing
Call Centers
Customer Satisfaction
CRM
Customer Experience
Process Improvement
Cross-functional Team Leadership
Call Center
Business Development
Contact Centers
Strategic Partnerships
Solution Selling
Customer Retention
Account Management
Lead Generation
Strategic Leadership
Business Strategy
General Management
Revenue & Profit Growth
Operations Management
Business Turn-arounds
Business Transformation
Business Process Improvement
Productivity Improvement
Customer Service
Sales Operations
Process Design
Multi-Contact Center Management
Workforce Management
P&L Management
Financial Management Experience
Operational Planning
SaaS
Customer Acquisition
Relationship Management
Enterprise Software
Service Delivery
Business Process
Team Leadership
Professional Services
Financial Analysis
Thought Leadership
Accounting
Sales Management
Human Resources
Strategic Planning
Customer Relationship Management (CRM)
Cross Functional Team Leadership
Team Management
Coaching
Wireless
Staff Development
Revenue and Profit Growth
Business Turn Arounds
Marketing
Public Speaking
Telecommunications
Multi Contact Center Management
Vendor Management
IT Operations
Training
Systems Engineering
Customer Relationship Management Crm
Business Analysis
B2b
Salesforce.com
BPO
Customer Relationship Management
Donald Davis Summary
Donald Davis, based in Corsicana, TX, US, is currently a Law Firm CEO and Advisor at How To MANAGE a Small Law Firm. Donald Davis brings experience from previous roles at Philco Tubing Testers, Spectacular Floors of Texas, Inc. and Dun & Bradstreet, Inc.. Donald Davis holds a Master of Business Administration (M.B.A.) in Management @ The University of Dallas. With a robust skill set that includes Leadership, Management, Strategy, Outsourcing, Call Centers and more. Donald Davis has 3 emails and 2 mobile phone numbers on RocketReach.
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