Nigel Channon Email & Phone Number
Head of site @ Outworx Contact Centre
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Nigel Channon Location
- Olney, GB
Nigel Channon Work
- Head of site @ (January 2025 - Present)
- Contact Center Director @ Starlink (August 2023 - September 2024)
- Complaint reengineering consultant @ (April 2023 - August 2023)
- Head of Customer Service @ (April 2021 - October 2022)
- Head Of Operations (contract) @ (October 2020 - March 2021)
- Head of Contact Center - Senior Operations Manager @ (July 2015 - October 2016)
- Head of Technical support @ (August 2008 - July 2015)
- Senior Director Contact Centre @ (August 2025 - Present)
- Consultant Global Operations Manager @ (January 2018 - December 2020)
- Interim Head of Customer Experience @ (October 2016 - March 2017)
- Head Of Customer Response Centre @ (November 2007 - April 2008)
- Head of Site @ (March 2006 - June 2007)
Nigel Channon Education
- Princess Marina College
(Mechanical Engineering)
1983-1985
Nigel Channon Skills
- Operations Management
- Call Centers
- Performance Management
- Change Management
- Contact Centers
- Customer Satisfaction
- Account Management
- Call Center
- Outsourcing
- Business Process Improvement
- Sales
- Strategy
- Service Delivery
- Business Development
- Sales Management
- Customer Retention
- Customer Relationship Management (CRM)
- Retail
- Project Planning
- Strategic Planning
- Telecommunications
- Business Strategy
- Project Management
- Recruiting
- Organisational Change
- Transformation Management
- Relocation
- Team Leadership
- Customer Service
- Coaching
- Stakeholder Management
- Leadership
- Team Building
- Time Management
- Employee Engagement
- Training
- • Commercial Acumen
- Staff Development
- Process Improvement
- • Expansion
- Multi-site Team Management
- Coaching & Mentoring
- Business Expansion
- Project Governance & Control
- Business Consultancy
- Stakeholder Engagements
- Project Management
- Change Management
- Customer Service/Operations
- Incident Management
- Customer Experience
- Management
- Team Management
- Social Media
- Microsoft Office
- Customer Relationship Management Crm
- Commercial Acumen
- Expansion
- Coaching and Mentoring
- Multi Site Team Management
- Customer Relationship Management
Nigel Channon Summary
- Nigel Channon, based in Olney, GB, is currently a Head of site at Outworx Contact Centre. Nigel Channon brings experience from previous roles at Miral Destinations, Starlink, Curo and CCI South Africa. Nigel Channon holds a 1983 - 1985 Princess Marina College. With a robust skill set that includes Operations Management, Call Centers, Performance Management, Change Management, Contact Centers and more. Nigel Channon has 2 emails and 1 mobile phone numbers on RocketReach.
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