Promotional Products Procurement Specialist @ (March 2015 - March 2021)
Client Account Manager @ (February 2012 - August 2014)
Client Account Manager @ (April 2009 - August 2014)
Client Escalations @ (April 2009 - June 2011)
Nicole Smith Education
PennWest Edinboro 2004-2006
Slippery Rock University 2003-2004
Nicole Smith Skills
Account Management
Active Directory
Analysis
BPO
Call Centers
Citrix
Client Maintenance
Client Services
Coaching
Cold Calling Experience
Customer Management
Customer Service
Customer-focused Service
Default
Document Imaging
Employee Training
FTP
Human Resources
LPS
LPS Desktop
Live Meeting
Lotus Notes
Major Accounts
Manage Client Relationships
Management
Microsoft Excel
Microsoft Office
Microsoft Word
Mortgage Lending
New Business Generation
Oracle
Outlook
PeopleSoft
PowerPoint
Process Improvement
Public Speaking
Reporting
SharePoint
Strengthening Client Relationships
Team Building
Team Leadership
Teamwork
Testing
Training
Troubleshooting
User Acceptance Testing
VMware Workstation
Vendor Relationships
Visio
WebEx
Windows
Workflow Management
Reporting
Manage Client
Customer Focused Service
Strengthening Client
Nicole Smith Summary
Nicole Smith, based in Meadville, PA, US, is currently a Senior Client Account Manager - Promotional Products at MOSAIC. Nicole Smith brings experience from previous roles at MOSAIC, Office Depot, Lender Processing Services, Inc. (LPS) and ServiceLink, a Black Knight company. Nicole Smith holds a 2004 - 2006 PennWest Edinboro. With a robust skill set that includes Account Management, Active Directory, Analysis, BPO, Call Centers and more. Nicole Smith has 5 emails and 2 mobile phone numbers on RocketReach.
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