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Nick McNally Location
United Kingdom
Nick McNally Work
Head of Managed Services @ (April 2022 - Present)
Head of Managed Service Delivery @ (February 2019 - March 2022)
Head Of Customer Service @ IOMART GROUP PLC (July 2018 - March 2019)
Senior Service Delivery Manager @ IOMART GROUP PLC (January 2017 - June 2018)
Delivery Director @ (September 2014 - January 2017)
Infrastructure Services Manager @ (May 2014 - September 2014)
Senior Service Delivery Manager @ Lockheed Martinn (March 2012 - May 2014)
ICT Service Delivery Manager @ RESPONSE (November 2007 - March 2012)
Service Desk Manager @ Perot Systems c/o UBS Investment Bank (January 1999 - January 2004)
Nick McNally Education
University of Glasgow
Politics (MA (Hons)) (Politics)
Nick McNally Skills
Service Delivery
Service Desk
Incident Management
IT Service Management
ITIL
Outsourcing
Sla
Service Management
PRINCE2
Managed Services
Project Delivery
Stakeholder Management
IT Management
IT Outsourcing
IT Strategy
Business Continuity
Resource Management
IT Operations
Disaster Recovery
Business Process Improvement
Business Transformation
Change Management
Infrastructure
Call Centers
Nick McNally Summary
Nick McNally, based in United Kingdom, is currently a Head of Managed Services at Telefónica Tech (EN). Nick McNally brings experience from previous roles at Telefónica Tech (EN), IOMART GROUP PLC and Leidos. With a robust skill set that includes Service Delivery, Service Desk, Incident Management, IT Service Management, ITIL and more. Nick McNally has 2 emails on RocketReach.
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