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Nick Magtoto Location
Valenzuela, NCR, PH
Nick Magtoto Work
Director of Operations - Site Lead @ (January 2026 - Present)
Director of Operations @ (January 2026 - Present)
Director of Operations @ (January 2023 - January 2025)
Director Of Operations @ (January 2021 - January 2023)
Director @ Qomunica IT Solutions (January 2019 - January 2021)
Senior Operations Manager @ (January 2016 - January 2017)
Program Head @ (January 2015 - January 2016)
Director - International Sales and Operations @ (January 2011 - January 2015)
CSC - APX Operations Lead @ (January 2010 - January 2011)
Senior Operations Manager (Program Head) @ NCO Financial Systems (January 2006 - January 2010)
Assistant Manager for Operations and Service Delivery @ (January 2005 - January 2006)
Service Delivery Supervisor @ (January 2003 - January 2005)
Nick Magtoto Education
University of Perpetual Help System DALTA
AB (Communication Arts)
1996-1999
Philippine Normal University
Secondary Education (High School/Secondary Diplomas and Certificates)
1991-1995
Nick Magtoto Skills
Business Analysis
Financial Analysis
BPO
Call Center
SLA
Performance Management
Performance Improvement
Sales Programs
Business Strategy
Policy
Sales Management
Sales Operations
Customer Retention
Customer Service
Six Sigma
Call Centers
Strategy
Sales
CRM
Outsourcing
Coaching
Management
Operations Management
Vendor Management
Customer Satisfaction
Mentoring Of Staff
Customer Experience
Workforce Management
Training
Lead Generation
Time Management
Team Management
Account Management
Telemarketing
Process Improvement
Salesforce.com
Inbound Marketing
Leadership
Business Process Outsourcing (BPO)
Customer Relationship Management (CRM)
Employee Engagement
Service Delivery
Team Leadership
Business Development
Client Services
Contact Centers
Director level
Healthcare
Life Insurance
Program Management
Site Management
Software as a Service (SaaS)
Telecommunications
Nick Magtoto Summary
Nick Magtoto, based in Valenzuela, NCR, PH, is currently a Director of Operations - Site Lead at Awesome CX. Nick Magtoto brings experience from previous roles at Transcom, Foundever, Trucker Path and Qomunica IT Solutions. Nick Magtoto holds a 1996 - 1999 AB in Communication Arts @ University of Perpetual Help System DALTA. With a robust skill set that includes Business Analysis, Financial Analysis, BPO, Call Center, SLA and more. Nick Magtoto has 1 emails and 2 mobile phone numbers on RocketReach.
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