2005 -2006 Assistant Manager for Operations and Service Delivery @
2003 -2005 Service Delivery Supervisor @
Nick Magtoto Education
University of Perpetual Help System DALTA
AB (Communication Arts)
1996-1999
Philippine Normal University
Secondary Education (High School/Secondary Diplomas and Certificates)
1991-1995
Nick Magtoto Skills
Business Analysis
Financial Analysis
BPO
Call Center
SLA
Performance Management
Performance Improvement
Sales Programs
Business Strategy
Policy
Sales Management
Sales Operations
Customer Retention
Customer Service
Six Sigma
Call Centers
Strategy
Sales
CRM
Outsourcing
Coaching
Management
Operations Management
Vendor Management
Customer Satisfaction
Mentoring Of Staff
Customer Experience
Workforce Management
Training
Lead Generation
Time Management
Team Management
Account Management
Telemarketing
Process Improvement
Salesforce.com
Inbound Marketing
Leadership
Business Process Outsourcing (BPO)
Customer Relationship Management (CRM)
Employee Engagement
Service Delivery
Team Leadership
Nick Magtoto Summary
Nick Magtoto, based in Valenzuela, NCR, PH, is currently a Director of Operations - Site Lead at Awesome CX. Nick Magtoto brings experience from previous roles at Transcom, Foundever and Trucker Path. Nick Magtoto holds a 1996 - 1999 AB in Communication Arts @ University of Perpetual Help System DALTA. With a robust skill set that includes Business Analysis, Financial Analysis, BPO, Call Center, SLA and more. Nick Magtoto has 2 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Nick Magtoto?
Find contact details for 700 million professionals.