Nick MacFarlane Email & Phone Number
Senior CX Advisor, Global Advisory @ Qualtrics
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Nick MacFarlane Location
- Reading, GB
Nick MacFarlane Work
- Senior CX Advisor, Global Advisory @ (February 2026 - Present)
- Account Director CX UK and I @ (November 2023 - August 2025)
- Head of CX Optimization Emerging Markets @ (April 2022 - November 2023)
- Vice President Customer Engagement Sky Ticket @ (June 2020 - April 2022)
- Head Of Customer Experience - Sky Spain @ (October 2018 - August 2020)
- Head of Customer Service Operations - International OTT @ (November 2015 - October 2018)
- Customer Journey Programme Manager @ (December 2012 - October 2015)
- Senior Customer Experience Manager - Broadband and Talk @ (May 2011 - December 2012)
- Product Manager Prepay Mobile Broadband @ (March 2009 - March 2011)
- Customer Experience Design and Implementation Manager @ (March 2008 - March 2009)
- Senior Customer Relations Manager (Fleet and LCV) @ Renault UK Ltd (January 2005 - March 2008)
Nick MacFarlane Education
- Oxford Brookes University
Bachelor's degree (Languages for Business)
2000-2003 - The University of Edinburgh
French & European History
1994-1997 - Wellington college 1988-1993
Nick MacFarlane Skills
- Strategic Programs
- Reporting
- Defining Requirements
- Business Understanding
- Return on Investment
- C-Level
- Analytics
- Constructive Feedback
- Business Transformation
- Employee Engagement
- Business Process Improvement
- Customer Service
- Relationship Development
- Process Efficiency
- Creative Problem Solving
- E-Commerce
- Strategic Planning
- Operational Excellence
- Key Performance Indicators
- Continuous Improvement
- Change Management
- Budgeting
- Customer Retention
- Problem Solving
- Contact Center Management
- Customer Satisfaction
- Communication
- Customer Insight
- Business Strategy
- Team Building
- Operations Management
- Time Management
- Executive Management
- Customer Loyalty
- Project Management
- Team Leadership
- Customer Support
- Leadership
- Mobile Communications
- Mobile Devices
- Telecommunications
- Customer Experience
- Product Management
- Stakeholder Management
- Project Delivery
- CRM
- Managed Services
- Management
- Segmentation
- Customer Relationship Management (CRM)
- 3G
- Mobile Internet
- Go-to-market Strategy
- Broadband
- Go to Market Strategy
- Microsoft Office
- User Experience
- Customer Relationship Management Crm
- Photoshop
- Strategy
- Customer Relationship Management
Nick MacFarlane Summary
- Nick MacFarlane, based in Reading, GB, is currently a Senior CX Advisor, Global Advisory at Qualtrics. Nick MacFarlane brings experience from previous roles at QuestionPro, Cazoo and Sky. Nick MacFarlane holds a 2000 - 2003 Bachelor's degree in Languages for Business @ Oxford Brookes University. With a robust skill set that includes Strategic Programs, Reporting, Defining Requirements, Business Understanding, Return on Investment and more. Nick MacFarlane has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Nick MacFarlane?
Find contact details for 700 million professionals.
Others Named Nick MacFarlane
Nick MacFarlane
Head of Customer Relations
Sudbury, GB
Nick MacFarlane
Tour Director Manager
Washington, DC, US
Nick MacFarlane
General Dentist
Colorado Springs, CO, US
Nicholas MacFarlane
Customer Service Representative
Montreal, QC, CA
Nick MacFarlane
Head of Property
London, England, GB
Top Qualtrics Employees
Lynn Girotto
Chief Marketing Officer
Bellevue, WA, US
Andy Davis
VP Sales, FSI
Washington, DC, US
Ryan Smith
Founder and Executive Chairman
Provo, UT, US
Mark Hammond
SVP, Core AI
Salt Lake City, UT, US
Addison Hoover
Member, Board of Directors
Miami, FL, US
Adam Block
Chief Sales Officer (CSO)
Louisville, KY, US
Nick Sweers
Vice President, Digital Services and AI
Seattle, WA, US
Steve Handy
VP, Financial Services Customer Success
Lehi, UT, US
Alex Rawson
SVP, Global Head of Customer Services
Seattle, WA, US
Scott Lemieux
Vice President of Software Engineering
Portsmouth, NH, US
Zach Cox
VP of Customer Success
Chicago, IL, US
Drew McIntyre
Enterprise Area Vice President
Provo, UT, US
Rachita Sundar
Chief Financial Officer
Redmond, WA, US
Amy T.
VP, GTM Strategy
Seattle, WA, US
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co