Nick Hackney Email & Phone Number
Group IT Service Manager @ Nationwide Platforms
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Nick Hackney Location
- England, United Kingdom
Nick Hackney Work
- Group IT Service Manager @ (September 2019 - Present)
- Second Line Support Engineer and Process Analyst @ (May 2019 - August 2019)
- Major Incident and Problem Management - Lead @ (September 2015 - December 2018)
- ITIL Senior Problem Manager @ (April 2014 - September 2015)
- Senior Knowledge Editor @ (March 2013 - April 2014)
- Team Leader - Desktop Support @ (January 2011 - March 2013)
- Problem Management - Delivery Manager @ (February 2010 - January 2011)
- Problem Analyst @ (February 2008 - February 2010)
Nick Hackney Education
- University of Hull
BA (Hons) (Economics & Business)
1994-1997
Nick Hackney Skills
- BMC Remedy
- Desktop Support Management
- IT Management
- IT Operations
- IT Service Management
- ITIL
- ITIL - Managing Across the Lifecycle (MALC)
- ITIL Certified
- ITIL Certified Expert
- ITIL Continual Service Improvement
- ITIL Service Design
- ITIL Service Strategy
- ITIL v3 Foundations Certified
- ITIL v3 Service Operations Certified
- Incident Management
- Knowledge Management
- Leadership
- Major Incident Management
- Management
- Peer Mentoring
- Peer Support
- Performance Management
- Problem Management
- Risk Management
- SLA
- Service Delivery
- Service Desk
- Service Management
- Service-Level Agreements (SLA)
- Team Leadership
- Team Management
- Team Mentoring
- Service Operations
- Managing Across the Lifecycle Malc
- Continuous Improvement
- Service Level Agreements Sla
- Service Level Agreements
Nick Hackney Summary
- Nick Hackney, based in England, United Kingdom, is currently a Group IT Service Manager at Nationwide Platforms. Nick Hackney brings experience from previous roles at Mercedes AMG High Performance Powertrains, Travis Perkins plc and Computacenter. Nick Hackney holds a 1994 - 1997 BA (Hons) in Economics & Business @ University of Hull. With a robust skill set that includes BMC Remedy, Desktop Support Management, IT Management, IT Operations, IT Service Management and more. Nick Hackney has 1 emails and 1 mobile phone numbers on RocketReach.
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