Nick Hackney Email & Phone Number
Group IT Service Manager @ Nationwide Platforms
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Nick Hackney Location
- England, United Kingdom
Nick Hackney Work
- 2019 - now Group IT Service Manager @
- 2019 - 2019 Second Line Support Engineer and Process Analyst @
- 2015 - 2018 Major Incident and Problem Management - Lead @
- 2014 - 2015 ITIL Senior Problem Manager @
- 2013 - 2014 Senior Knowledge Editor @
- 2011 - 2013 Team Leader - Desktop Support @
- 2010 - 2011 Problem Management - Delivery Manager @
- 2008 - 2010 Problem Analyst @
Nick Hackney Education
- The University of Hull
BA (Hons) (Economics & Business)
1994 - 1997
Nick Hackney Skills
- ITIL Certified Expert
- Problem Management
- Service Management
- Management
- ITIL v3 Service Operations Certified
- Team Mentoring
- Major Incident Management
- Knowledge Management
- Incident Management
- Service Desk
- Team Management
- Sla
- ITIL v3 Foundations Certified
- BMC Remedy
- Leadership
- Performance Management
- Desktop Support Management
- Peer Mentoring
- Peer Support
- Risk Management
- ITIL Service Strategy
- ITIL Continual Service Improvement
- ITIL Service Design
- ITIL Certified
- ITIL
- Service Operations
- Team Leadership
- IT Operations
- Managing Across the Lifecycle Malc
- Continuous Improvement
- Service Level Agreements Sla
- Service Delivery
- IT Management
- IT Service Management
- Service Level Agreements
Nick Hackney Summary
- Nick Hackney, based in England, United Kingdom, is currently a Group IT Service Manager at Nationwide Platforms. Nick Hackney brings experience from previous roles at Mercedes AMG High Performance Powertrains, Travis Perkins plc and Computacenter. Nick Hackney holds a 1994 - 1997 BA (Hons) in Economics & Business @ The University of Hull. With a robust skill set that includes ITIL Certified Expert, Problem Management, Service Management, Management, ITIL v3 Service Operations Certified and more. Nick Hackney has 2 emails on RocketReach.
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