2018 -
2019 Director of Contact Centre and Warehouse Operations @
2006 -
2018 Head of Operations - Contact Centre and Logistics @
2002 -
2006 Contact Centre Manager @
2000 -
2002 Customer Service Manager @
1994 -
2000 Team Manager @
Nick Clancy Education
Stockport College
(A Level Biology, English)
1987
-
1989
Stockport School 1982
-
1988
Nick Clancy Skills
People Management
Commercial Awareness
Customer Service
Contact Centre
Change Management
Operations Management
Performance Management
Strategic Planning
Budgeting
Problem Solving
Telecommunications
Negotiation
Call Center
Contact Centers
Management
CRM
Call Centers
Sales
Team Management
Leadership
Customer Satisfaction
Recruiting
Team Leadership
Customer Experience
Strategy
Process Improvement
Logistics
Time Management
Customer Retention
Social Networking
Outsourcing
Business Process Improvement
Account Management
Teamwork
Sales Management
Coaching
Forecasting
Inbound Marketing
B2B
Workforce Management
Sales Operations
Retail
Call Center Development
Training
Stakeholder Management
Telemarketing
Service Delivery
Vendor Management
Human Resources
Customer Relationship Management Crm
Customer Relationship Management
Nick Clancy Summary
Nick Clancy, based in Stockport District, GB, is currently a Justice Sector Key Account Manager at Dals. Nick Clancy brings experience from previous roles at Diagnostic Healthcare Ltd, Bullen Healthcare, Chums Ltd and JD Williams. Nick Clancy holds a 1987 - 1989 Stockport College. With a robust skill set that includes People Management, Commercial Awareness, Customer Service, Contact Centre, Change Management and more. Nick Clancy has 2 emails on RocketReach.
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