2022 -
2023 Manager of IT Support Engineering - Lay-Off Impacted @ Quartet Health
2021 -
2022 Manager of IT Support Operations - Lay-Off Impacted @
2019 -
2021 Manager of Internal IT Support @
2018 -
2019 IT Help Desk Support Manager @
2018 -
2018 IT Specialist @
2017 -
2018 IT Support Engineer @
2015 -
2017 Technical Support Analyst @
2014 -
2015 System Administrator @
Nicholas Harvey Education
MCSE Certification 2021
ITIL
ITIL Foundations Certification (ITIL)
2019
-
2019
Concordia University 2010
-
2012
A+ Certification
(Computer)
2006
-
2006
Masuk High School
High School (General)
2002
-
2006
Nicholas Harvey Skills
Coaching & Mentoring
IT Management
Process Improvement
IT Service Management
Service-Level Agreements (SLA)
Project Management
IT Strategy
IT Operations
Mentoring
Strategic Communications
Problem Solving
Customer Relations
Direct Sales
General Administration
Online Sales
Customer Service
Computer Hardware
Teamwork
Microsoft Office
Administration
Outlook
Customer Satisfaction
Social Media Marketing
Scheduling
Negotiation
Time Management
Telephone Skills
Marketing
Sales
XP
Networking
Troubleshooting
System Administration
Windows XP
Windows 7
Technical Support
Management
Customer Relationship Management (CRM)
Windows Server
Active Directory
Cloud Computing
Microsoft Exchange
Disaster Recovery
VMware
Google Apps
osx
OS X
Nicholas Harvey Summary
Nicholas Harvey, based in New York, NY, US, is currently a IT Manager at Paradigm. Nicholas Harvey brings experience from previous roles at Molecule, Quartet Health, Cedar and MEMIC. Nicholas Harvey holds a MCSE Certification. With a robust skill set that includes Coaching & Mentoring, IT Management, Process Improvement, IT Service Management, Service-Level Agreements (SLA) and more. Nicholas Harvey has 4 emails and 2 mobile phone numbers on RocketReach.
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