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Nic Sutton Location
Melbourne, VIC, AU
Nic Sutton Work
Director, Customer Training Services and Support @ (September 2018 - Present)
Senior Customer Success Manager @ (April 2015 - August 2018)
Customer Success Manager, Africa and Asia and Australia @ (November 2011 - April 2015)
Implementation Specialist @ (November 2009 - November 2011)
Customer Education and Training Specialist @ (June 2005 - November 2009)
Acting Senior Librarian @ (August 2004 - April 2005)
Library Web Coordinator @ (January 2002 - July 2004)
Nic Sutton Education
Australian Institute of Management
Master of Business Administration - MBA (Management)
Curtin University
Bachelor of Applied Science (Information & Library Studies)
Nic Sutton Skills
Knowledge Management
User Experience
E-Learning
Library
Collection Development
Information Literacy
Training
Information Management
Metadata
Digital Libraries
Web 2.0
Content Management
Library Management
Publishing
Salesforce.com
Library Science
Cataloging
Online Publishing
Ebooks
Library Instruction
Electronic Resources
Academic Libraries
Library Research
Indexing
Information Retrieval
Online Research
Digital Preservation
Taxonomy
Libraries
Managing Virtual Teams
Team Management
Strategy
Training Management
Cross Cultural Management
Public Speaking
Digital Publishing
E Learning
Sales
Nic Sutton Summary
Nic Sutton, based in Melbourne, VIC, AU, is currently a Director, Customer Training Services and Support at EBSCO Information Services. Nic Sutton brings experience from previous roles at EBSCO Information Services and ProQuest. Nic Sutton holds a Master of Business Administration - MBA in Management @ Australian Institute of Management. With a robust skill set that includes Knowledge Management, User Experience, E-Learning, Library, Collection Development and more. Nic Sutton has 4 emails and 1 mobile phone numbers on RocketReach.
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