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Neil Rae Location
Toronto, ON, CA
Neil Rae Work
Chief Revenue and Commercial Officer @ (March 2024 - Present)
Chief Digital Officer (CDO) @ (July 2022 - March 2024)
Chief Customer Officer @ (January 2019 - November 2022)
President @ (November 2016 - January 2018)
Regional General Manager and Executive Vice President – North America and Asia @ (January 2012 - June 2016)
Country Manager, SVP of Sales and Client Services @ (September 2011 - January 2012)
Vice President Client Services @ (February 2002 - September 2011)
Neil Rae Education
University of Guelph 1991-1995
Neil Rae Skills
BPO
Call Center
Customer Experience
Workforce Management
Contact Centers
Outsourcing
Business Process Improvement
CRM
Avaya
Account Management
Strategic Planning
Professional Services
Team Leadership
Leadership
Inbound Marketing
Team Management
Employee Engagement
Quality Assurance
Process Improvement
Customer Retention
Performance Management
Service Delivery
Vendor Management
Financial Services
Change Management
Telecommunications
Customer Satisfaction
Offshoring
Managed Services
IVR
Recruiting
Sales
Executive Management
Coaching
Key Account Relationship Management
Lead Generation
Call Centers
Telemarketing
Operations Management
Management
Customer Relationship Management (CRM)
Business Process Outsourcing (BPO)
Customer Relationship Management Crm
Business Process Outsourcing Bpo
Business Process Outsourcing
Customer Relationship Management
Neil Rae Summary
Neil Rae, based in Toronto, ON, CA, is currently a Chief Revenue and Commercial Officer at Cadex. Neil Rae brings experience from previous roles at VXI Global Solutions, LLC, HGS - Hinduja Global Solutions and Transcom. Neil Rae holds a 1991 - 1995 University of Guelph. With a robust skill set that includes BPO, Call Center, Customer Experience, Workforce Management, Contact Centers and more. Neil Rae has 2 emails and 2 mobile phone numbers on RocketReach.
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