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Neil Rae Location
Toronto, ON, CA
Neil Rae Work
2024 -now Chief Revenue and Commercial Officer @
2022 -2024 Chief Digital Officer (CDO) @
2019 -2022 Chief Customer Officer @
2016 -2018 President @
2012 -2016 Regional General Manager and Executive Vice President – North America and Asia @
2011 -2012 Country Manager, SVP of Sales and Client Services @
2010 -2011 Vice President Client Services @
Neil Rae Education
University of Guelph 1991-1995
Neil Rae Skills
BPO
Call Center
Customer Experience
Workforce Management
Contact Centers
Outsourcing
Business Process Improvement
CRM
Avaya
Account Management
Strategic Planning
Professional Services
Team Leadership
Leadership
Inbound Marketing
Team Management
Employee Engagement
Quality Assurance
Process Improvement
Customer Retention
Performance Management
Service Delivery
Vendor Management
Financial Services
Change Management
Telecommunications
Customer Satisfaction
Offshoring
Managed Services
IVR
Recruiting
Sales
Executive Management
Coaching
Key Account Relationship Management
Lead Generation
Call Centers
Telemarketing
Operations Management
Management
Customer Relationship Management (CRM)
Business Process Outsourcing (BPO)
Customer Relationship Management Crm
Business Process Outsourcing Bpo
Business Process Outsourcing
Customer Relationship Management
Neil Rae Summary
Neil Rae, based in Toronto, ON, CA, is currently a Chief Revenue and Commercial Officer at Cadex. Neil Rae brings experience from previous roles at VXI Global Solutions, LLC, HGS - Hinduja Global Solutions and Transcom. Neil Rae holds a 1991 - 1995 University of Guelph. With a robust skill set that includes BPO, Call Center, Customer Experience, Workforce Management, Contact Centers and more. Neil Rae has 2 emails and 2 mobile phone numbers on RocketReach.
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