Neha Dutt Email & Phone Number
Customer Success Manager @ Basware
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Neha Dutt Location
- Chandigarh, India
Neha Dutt Work
- 2024 -now Customer Success Manager @
- 2023 -2024 CSM Manager @
- 2022 -2023 Customer Success Manager @
- 2020 -2022 Senior customer support advocate @
- 2019 -2020 Senior Escalation Engineer - IOS @
- 2016 -2019 Cisco Senior Network Engineer @
- 2015 -2016 Product Support Junior Engineer @
Neha Dutt Education
- CHANDIGARH UNIVERSITY
Bachelor's degree (BE Electronics and communication)
- Sacred Heart Senior Secondary School - India
Neha Dutt Skills
- Upselling
- Customer Engagement
- Relevance
- Organizational Learning
- Incident Management
- Executive Reports
- Customer Journey Mapping
- Business Process Improvement
- Coaching
- Software Business
- Key Metrics
- Customer Interaction
- Customer Support
- Product Demonstration
- Multitasking
- Multitasking,
- Analytical Skills
- payment gateway
- Pre-Sales Consulting
- Product Training
- Net Promoter Score
- Voice of the Customer
- Software as a Service (SaaS)
- Account Management
- Customer Success
- Marketing Management
- Sales
- Communication
- Client Relations
- Customer Outreach
- Payment Gateways
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Experience
- Professional Communication
- CSM
- Business-to-Business (B2B)
- Reporting & Analysis
- Onboarding
- Microsoft Office
- C++
- C
- Team Management
- Microsoft Excel
- HTML
- PowerPoint
- Microsoft Word
- Teamwork
- JavaScript
- Project Management
Neha Dutt Summary
- Neha Dutt, based in Chandigarh, India, is currently a Customer Success Manager at Basware. Neha Dutt brings experience from previous roles at RChilli Inc., ProofHub and Teleperformance. Neha Dutt holds a Bachelor's degree in BE Electronics and communication @ CHANDIGARH UNIVERSITY. With a robust skill set that includes Upselling, Customer Engagement, Relevance, Organizational Learning, Incident Management and more. Neha Dutt has 2 emails on RocketReach.
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