neckermann.com Technology Stack

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya Interaction Center software suite provides enterprise-class control of contact center communications across multiple channels: voice, video, email, Web chat, and IP telephony. It simplifies the management process, helping companies maintain high levels of service. Its open-standards-based architecture simplifies design, deployment, and maintenance, so businesses can easily integrate it with their own data, applications, and switching systems, as well as those of their partners.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

BizTalk Server is an Inter-Organizational Middleware System that enables companies to automate business processes.

COBOL (Common Business-Oriented Language) is a computer programming language designed for use in business, finance, and administrative systems and widely used in applications deployed on mainframe computers, such as large-scale batch and transaction processing jobs.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

IBM MQ is messaging middleware that simplifies and accelerates the integration of diverse applications and data across multiple platforms.

IBM Virtual Telecommunications Access Method (VTAM) is the IBM subsystem that implements Systems Network Architecture for mainframe environments. VTAM provides an application programming interface for communication applications, and controls communication equipment such as adapters and controllers.

JavaScript is the programming language of HTML and the Web.

JCL (Job Control Language) is a scripting programming language used on IBM mainframe operating systems to instruct the system on how to run a batch job or start a subsystem.

MySQL is an open source database that supports scalable web-based and embedded database applications.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

IBM mainframes are high-performance computers with large amounts of memory and processors with capability to process billions of simple calculations and transactions in real time.

IBM WebSphere is a suite of software products which helps businesses to build applications or integrate applications, databases and systems built in-house with any third party applications procured for various business functions with each other easily and quickly.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Order Desk is an e-commerce tool to streamline and automate order workflow.

SAS Analytics is a statistical software suite for data management, advanced analytics, multivariate analysis, business intelligence, criminal investigation, and predictive analytics.