NCE Computer Group (USA) Information

Saving customers well over 60% on their Data Center Maintenance contracts since our founding over 35 years ago, NCE offers Third Party Maintenance Contracts for Data Center equipment including: Dell, HP, IBM, EMC, NetApp, HDS, Oracle/Sun Microsystems, virtually all tape library systems, Cisco, and many other leading brands. NCE’s client base represents a wide spectrum of industry verticals and includes fortune 100 corporations, compute/networking/storage manufacturers, third-party maintainers, OEM’s, resellers and end-users. When it comes to having a reliable partner to give you comprehensive support within the four walls of your data center—NCE is your best choice! • We have hundreds of certified and vetted Data Center Field Technicians across North America • Over 100 strategic stocking locations across North America • Maintain well over 100,000 pieces of equipment • Our U.S. based Call Center and U.S. based Technical Support team operates 7x24x365 • Our flexibility allows us to offer fully customizable SLAs including 7x24 2-hour call-to-repair • All equipment from multiple OEMs and different SLAs on one contract with one end date NCE is also a recognized leader in in Supply Chain Services (screen/test/repair) for OEM’s and channel partners who count on us to provide critical technical and reverse logistics support for their own service business. NCE can engineer a repair solution for you as an alternative to ODM’s (original device manufacturers) that will reduce costs and increase parts utilization—meaning your service business will run smarter and faster. NCE offers a complete suite of services including on-site break/fix maintenance, call center, diagnose before dispatch, full parts logistics, repair, parts supply, IT Asset Disposition (ITAD), and Install, Move, Additions and Changes (IMAC) services to companies, OEM’s and channel partners worldwide. Learn more about our services online at www.ncegroup.com.