Ncane Thabede Email
Operations Manager @ iContact BPO
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Ncane Thabede Location
- Johannesburg, GP, ZA
Ncane Thabede Work
- Operations Manager @ (August 2024 - Present)
- Inbound Contact Center and QA Manager @ (March 2023 - July 2024)
- Campaign Manager @ (August 2017 - May 2022)
- Call Center Manager @ (May 2015 - December 2016)
- Supervisor @ (July 2014 - March 2015)
- Team Manager @ (June 2013 - March 2014)
- Sales Manager @ Credit Clear Remedy (November 2012 - May 2013)
- Account Manager @ (January 2011 - February 2012)
- Financial Planner @ (April 2003 - March 2010)
Ncane Thabede Education
- Unisa
- IIE Varsity College
Ncane Thabede Skills
- Contact Centers
- Customer Satisfaction
- Data Analysis
- Change Management
- Scriptwriting
- Increase Productivity
- Trend Analysis
- Forecasting
- Campaign Management
- Team Management
- Campaign Strategies
- Sales Management
- Recruiting
- Dialer Management
- Business Strategy
- Retention Management
- Lead Generation
- Reporting & Analysis
- Talent Management
- Project Planning
- Online Marketing
- Coaching
- Quality Management
- Workforce Planning
- Workforce Management
- Balanced Scorecard
- KPI Reporting
- Performance Management
- Incentive Programs
- Time Management
- Project Management
- My expertise comprise of extensive sales experience within the financial and ins
Ncane Thabede Summary
- Ncane Thabede, based in Johannesburg, GP, ZA, is currently a Operations Manager at iContact BPO. Ncane Thabede brings experience from previous roles at DSV - Global Transport and Logistics, Innovation Group South Africa, Digilogix (Pty) Ltd and Vodacom. Ncane Thabede holds a Unisa. With a robust skill set that includes Contact Centers, Customer Satisfaction, Data Analysis, Change Management, Scriptwriting and more. Ncane Thabede has 2 emails on RocketReach.
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