Ncane Thabede Email
Operations Manager @ iContact BPO
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Ncane Thabede Location
- Johannesburg, GP, ZA
Ncane Thabede Work
- 2024 -now Operations Manager @
- 2023 -2024 Inbound Contact Center and QA Manager @
- 2017 -2022 Campaign Manager @
- 2015 -2016 Call Center Manager @
- 2014 -2015 Supervisor @
- 2013 -2014 Team Manager @
- 2012 -2013 Sales Manager @ Credit Clear Remedy
- 2011 -2012 Account Manager @
- 2003 -2010 Financial Planner @
Ncane Thabede Education
- Unisa
- IIE Varsity College
Ncane Thabede Skills
- Contact Centers
- Customer Satisfaction
- Data Analysis
- Change Management
- Scriptwriting
- Increase Productivity
- Trend Analysis
- Forecasting
- Campaign Management
- Team Management
- Campaign Strategies
- Sales Management
- Recruiting
- Dialer Management
- Business Strategy
- Retention Management
- Lead Generation
- Reporting & Analysis
- Talent Management
- Project Planning
- Online Marketing
- Coaching
- Quality Management
- Workforce Planning
- Workforce Management
- Balanced Scorecard
- KPI Reporting
- Performance Management
- Incentive Programs
- Time Management
- Project Management
- My expertise comprise of extensive sales experience within the financial and ins
Ncane Thabede Summary
- Ncane Thabede, based in Johannesburg, GP, ZA, is currently a Operations Manager at iContact BPO. Ncane Thabede brings experience from previous roles at DSV - Global Transport and Logistics, Innovation Group South Africa, Digilogix (Pty) Ltd and Vodacom. Ncane Thabede holds a Unisa. With a robust skill set that includes Contact Centers, Customer Satisfaction, Data Analysis, Change Management, Scriptwriting and more. Ncane Thabede has 2 emails on RocketReach.
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