Nathan Dunn Email & Phone Number
Senior Lead – Customer Experience Strategy @ Melton City Council
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Nathan Dunn Location
- Moonee Ponds, VIC, AU
Nathan Dunn Work
- 2025 -now Senior Lead – Customer Experience Strategy @
- 2023 -2024 CX Hub Operations Manager @
- 2021 -2023 CX Operations and Account Manager @
- 2016 -2021 National Customer Contact Services Manager @
- 2015 -2016 Learning and Development and Contact Centre Specialist @
- 2015 -2015 Learning and Development Manager @ CallActive
- 2013 -2015 Learning and Development Consultant @
- 2012 -2013 Learning and Development Adviser @
- 2010 -2012 Learning and Development Consultant @
- 2008 -2010 Learning and Development Facilitator @
- 2007 -2008 New Business Administrator @
- 2006 -2007 Adviser Client Services @
- 2006 -2006 Client Representative @
- 2005 -2006 Direct Lending Customer Service Representative @
- 2002 -2005 Customer Service Representative @
Nathan Dunn Education
- Australian Institute of Management
Diploma of Leadership & Management (Leadership & Strategy)
2019 - Mentor Education
Life Insurance [General Advice] (Tier 1)
2015-2015 - Inspire Education Pty Ltd
Certificate IV Training & Assessment (upgrade) (Workforce Development and Training)
2014-2014 - MRWED Training and Assessment
Certificate IV in Training & Assessment (Workforce Development and Training)
2009-2009 - Open Polytechnic of New Zealand
National Certificate (Call Centre Operations)
2004-2005 - International School Suva, Fiji Islands
International Baccalaureate (IB) (International Baccalaureate Certificate)
1993-1998
Nathan Dunn Skills
- Workshop Facilitation
- Training
- Coaching
- Training Delivery
- Instructional Design
- Culture Change
- Change Management
- Training Needs Analysis
- Life Insurance
- Leadership
- Management
- Stakeholder Management
- Program Facilitation
- Relationship Management
- Team Leadership
- Banking
- Employee Engagement
- Retail Banking
- Capability Development
- Training Facilitation
- Business Process Improvement
- Succession Planning
- Learning Management
- System Administration
- Strategy
- Sales Methodology
- Contact Center Operations
- Performance Management
- Team Management
- Recruiting
Nathan Dunn Summary
- Nathan Dunn, based in Moonee Ponds, VIC, AU, is currently a Senior Lead – Customer Experience Strategy at Melton City Council. Nathan Dunn brings experience from previous roles at Laminex Australia, Urban Angles and Metricon. Nathan Dunn holds a Diploma of Leadership & Management in Leadership & Strategy @ Australian Institute of Management. With a robust skill set that includes Workshop Facilitation, Training, Coaching, Training Delivery, Instructional Design and more. Nathan Dunn has 2 emails and 1 mobile phone numbers on RocketReach.
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