Nathan Corey Email
Senior Manager Workforce Management @ Tangerine
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Nathan Corey Location
- New Brunswick, Canada
Nathan Corey Work
- Senior Manager Workforce Management @ (March 2023 - Present)
- Global Director Workforce Management @ (March 2021 - March 2023)
- Manager WFM @ (September 2017 - March 2021)
- Forecasting and Strategic Planning Analyst @ (January 2017 - September 2017)
- Forecasting and Strategic Planning Analyst @ The Minacs Group (November 2000 - September 2017)
Nathan Corey Education
- Eastern College
(Infomation technology)
2000-2001
Nathan Corey Skills
- IEX
- Call Center
- BPO
- Customer Experience
- Workforce Management
- Call Centers
- ACD
- IEX Total View
- Inbound Marketing
- Outsourcing
- Analysis
- Capacity Planning
- Team Building
- Vendor Management
- Call Center Development
- Workforce Planning
- Human Resources
- IVR
- Operations Management
- Performance Management
- Customer Retention
- Quality Assurance
- Avaya
- Customer Satisfaction
- Business Analysis
- CRM
- Forecasting
- Business Process Improvement
- Team Leadership
- Management
- Change Management
- Hiring
- Team Management
- Contact Centers
- Cross-functional Team Leadership
- Service Delivery
- Process Excellence
- Business Process
- Leadership
- Metrics
- Sla
- COPC
- Resource Management
- Telecommunications
- Employee Engagement
- Account Management
- Data Analysis
- Operational Excellence
- Six Sigma
- Offshoring
- Cross Functional Team
- Cross Functional Team Leadership
Nathan Corey Summary
- Nathan Corey, based in New Brunswick, Canada, is currently a Senior Manager Workforce Management at Tangerine. Nathan Corey brings experience from previous roles at ContactPoint 360, Concentrix and The Minacs Group. Nathan Corey holds a 2000 - 2001 Eastern College. With a robust skill set that includes IEX, Call Center, BPO, Customer Experience, Workforce Management and more. Nathan Corey has 1 emails on RocketReach.
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