Natalie Drane Email & Phone Number
General Manager Technology Operations @ CareSuper
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Natalie Drane Location
- Melbourne, VIC, AU
Natalie Drane Work
- 2024 - now General Manager Technology Operations @
- 2022 - now Head of Technology Operations @
- 2020 - 2022 Senior Manager, IT Service Operations @
- 2019 - 2020 Domain Owner Service Integration @
- 2018 - 2019 Service Assurance Manager @
- 2013 - 2018 Manager - Enterprise Service Management @ Tabcorp
- 2009 - 2013 Principal Consultant and ITSM Practice Lead @
- 2009 - 2011 Senior and Principal Consultant @
- 2007 - 2009 Service Management and Integration Consultant @
- 2006 - 2007 Service Delivery Manager @
- 2006 - 2006 ITIL Consultant @
- 2003 - 2006 IT Operations Manager @ Ridley AgriProducts
- 2000 - 2003 Manager, Enterprise Systems and Processes @
Natalie Drane Education
- Lucid IT
ITIL Expert
2010 - 2010 - Lucid IT
ISO/IEC 20000 Consultant
2010 - 2010 - Pink Elephant International - ITIL
ITIL Masters (ITIL V2 Managers)
2005 - 2005 - Planpower
Advanced Diploma of Project Management
2003 - 2003 - Swinburne University of Technology
(Adv Diploma of Business Mgmt)
- AIM Education & Training & Internal Facilitator led
Various Management courses - Influencing skills, High Performance Conversations etc
- Melbourne Business School
Finance for Non Financial Managers
Natalie Drane Skills
- Process Management
- Business Case
- IT Infrastructure Management
- Service Catalog
- Infrastructure Management
- IT Strategy
- IT Service Management
- Information Technology
- Requirements Gathering
- ITIL
- Service Management
- Governance
- Service Desk
- Vendor Management
- Project Delivery
- Software Project Management
- Solution Development
- Managed Services
- Data Center
- Service Delivery
- Information Management
- SOA
- Sla
- IT Asset Management
- Management
- Incident Management
- Process Improvement
- Business Process
- Consulting
- Software Project
- Business Transformation
- PMO
- Infrastructure
- IT Infrastructure
- COBIT
- ISO 20000
- IT Operations
- Disaster Recovery
- PRINCE2
- Business Process Improvement
- Project Management
- Outsourcing
Natalie Drane Summary
- Natalie Drane, based in Melbourne, VIC, AU, is currently a General Manager Technology Operations at CareSuper. Natalie Drane brings experience from previous roles at Aware Super, Qantas and Transurban. Natalie Drane holds a 2010 - 2010 ITIL Expert @ Lucid IT. With a robust skill set that includes Process Management, Business Case, IT Infrastructure Management, Service Catalog, Infrastructure Management and more. Natalie Drane has 2 emails and 1 mobile phone numbers on RocketReach.
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Melbourne, VIC, AU
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